Login Clerk

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the Position: The Login Clerk 2 is responsible for sample receipt and log-in, client services, data entry, and sample subletting as well as bottle preparation.

Specific Responsibilities

• Accepts samples and accurately processes cash payments in accordance with internal accounting practices for sample processing from private clients, enters all payments into the appropriate file
• Labeling select workorders under supervision
• Accurate Data entry of all Chain of Custody information into internal Laboratory Information Management System (LIMS);
• Provides assistance and feedback to clients regarding basic questions arising in sample receipt area;
• Receive work orders as they arrive in the laboratory & performs sample triage;
• Open and layout samples and paperwork to confirm all required samples have been received;
• Enters client account number, project for billing and contact information in sample login screen;
• Enter analytical codes for samples;
• Familiarity with all ALS location turnaround times (TAT’s);
• Transport samples into lab;
• Clean, organize and distribute coolers as needed;
• Ensure adherence to all procedures and policies (safety, quality, employment and technical);
• Train other staff;
• Follow safety requirements in Safety Manual & communicate all safety concerns/incidents to Safety Rep;
• Observe established safety regulations and comply with all ALS health and safety policies and procedures;
• Other duties as assigned.

Required Knowledge, Skills & Abilities

• Good English communication skills required (auditory, verbal, written, and reading);
• Intermediate user of Microsoft Office (Word and Outlook), with basic knowledge of computers;
• Must have good organizational skills and be able to handle a fluctuating work load and prioritize work with great attention to detail;
• Excellent customer services skills, verbal skills including telephone answering;
• Must be capable of working with minimal supervision;
• Must be well organized and able to work independently, as well as part of a team.

Required Qualifications

• Completion of high school diploma or equivalent required;
• Experience in Customer Service including cash handling;
• BSc or Technical Diploma in Environmental Science or Chemistry an asset;

Physical Demands

• Manual dexterity to perform intricate and/or repetitive tasks;
• Wear issued personal protective equipment (PPE) as required;
• Ability to lift up to 30 lbs./14 kg on a regular basis and carry for short distances;
• Ability to sit or stand for a full shift;
• You may be exposed to unpleasant odours;
• Please note that ALS operates 24/7 and will require day, afternoon, and graveyard shift work including weekends .

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply

Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.