Director, Seniors, Inpatient Rehab, Complex Continuing Care & Transitional Beds

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

The Director, Seniors, Inpatient Rehab, Complex Continuing Care & Transitional Beds is responsible for the strategic and operational management of Seniors Program, Inpatient Rehabilitation, Complex Continuing Care and Transitional beds which includes the Functional Enhancement Service and the Reactivation Care Unit at Humber Church site.

Working in close collaboration with the Medical Director, Seniors Health; Medical Director Rehabilitation and Chief of Family Medicine, the Director provides leadership in the development and implementation of strategies to ensure delivery of efficient, safe and high-quality patient care services using evidence-based practices that meet legal, regulatory, and professional requirements

Accountabilities:

• Responsible for the strategic and operational management of clinical services to ensure effective delivery of outcomes that are aligned with Osler's corporate strategic plan
• Strategic planning (in collaboration with Medical Director, Seniors Health; Medical Director Rehabilitation and Chief of Family Medicine) 
  • Develop and implement and promote the strategic direction of the program (i.e. vision, goals, and objectives) and monitor the variance
  • Develop annual operating plans (clinical placemat) aligned with the clinical priorities plan and strategic GO plan; consider opportunities and risks associated with proposed options; select courses of action with the highest probability of success; monitor the variance
  • Integrate clinical program functions, philosophy, process, policies with other program areas to improve patient care quality outcomes and patient/family experience (e.g. inter-program patient flow)
  • Meeting program specific balanced scorecard and quality improvement plan metrics
  • Plan service delivery to meet the needs of patients and the community in both the short and long term
• Leadership
  • Motivates the team, creates engagement, and establishes presence, holding team accountable, coaching/mentoring
  • Coaches and develops team members and ensures bench strength for leadership and mission critical positions
  • Manages escalated issues independently and in collaboration with clinical team; takes action to resolve issues and conflicts, and maintain positive relationships
  • Influencing and motivating staff through transformational leadership and encourage effective relationships among the inter professional teams and program partners and stakeholders
  • Establishes partnerships and networks internally and externally to promote program and organization and advocate for patient specific population
  • Build capacity and understanding for a 'just culture' where reporting safety concerns is valued and acted upon
  • Provide leadership to an inter professional team to enable application and sustainability of best practices for geriatric/seniors and rehabilitation populations along a continuum of care in various care delivery settings including inpatient, outpatient, and geriatric outreach in community
• Results orientation
  • Evaluate impact of strategies on employees, the organization, and patients
  • Evaluate the performance of the program and achieve the desired outcomes through establishment of performance indicators such as FIM and MDS data in rehabilitation/complex care environment
  • Monitor performance indicators and ensure action plans are established to achieve results
• Collaboration
  • Establishes and builds relationships across diverse stakeholders groups both internally and externally, including, but not limited to the Central West Ontario Health Team. 
  • Collaborates with internal and external stakeholders to create integrated care pathways and an integrated client experience
  • Partners with chief of programs, to identify patient safety incidents and participate in patient safety incident management including when relevant development of recommendations and secondary disclosure
  • Leads program patient and family engagement strategies to inform quality improvement at the point of care, within program re-design and policy
  • Seeks opportunity to leverage digital health tools and other forms of innovation to improve the patient/family experience and create a safe and seamless continuum of care
  • Respectful interactions and collaboration with staff, system partners, patients and families are core expectations of this role
• Financial and resource management
  • Responsible for the planning and allocation of resources (financial, human and other resources) to achieve business results and safe, quality care
  • Monitors budgets and identifies efficiencies through the program. Seeks opportunity to convert traditional practices into innovative cost-effective practices
  • Identifies and plans for capital needs of program
  • Develop business ventures based on market and business drivers; build on existing market strengths while balancing business risk (i.e. take calculated risks) to pursue new ventures
  • Lead initiatives to acquire new or increased funding resources
• Quality and change
  • The director will work in direct collaboration with the relevant physician leadership in develop and implementing and evaluating quality-based initiatives including accountabilities related to learnings of the incident management system
  • Work with internal and external partners and providers across the system to redesign services, re-engineer the model of care, identify service delivery models that provide excellent quality care that are cost effective and efficient incorporating evidence best practice
  • Monitor and governs compliance with professional, accreditation, ethical, and legal standards
  • Provides oversight to the development and review of relevant program policies to ensure safe care and work environment
  • Application of technology to achieve strategic directions, patient activation and operational goals and objectives to achieve the highest quality and ensure best practices are being applied

Qualifications

• Master's degree in nursing/allied health profession, health administration or business administration
• Minimum eight (8) years of experience in an acute care hospital or health care environment with at least five (5) years progressive leadership experience in a management/leadership role.
• Licensing in a regulated health profession preferred
• Canadian Health Executive preferred
• Experience providing strategic and operational leadership for clinical research activities in a healthcare environment is preferred.
• Knowledge and experience working within the Canadian or Ontario Health Care system, especially strong understanding of legislation, funding models and Ontario Health Teams
• Demonstrated commitment to advancing quality, safety, and excellence in patient care.
• Demonstrated leadership, communication and interpersonal skills that can be employed in a complex environment with multiple stakeholders
• Demonstrated ability to strategically and tactically develop, evaluate and implement sophisticated programs and initiatives
• Outstanding interpersonal and communication skills with a history of building constructive and effective relationships and gaining credibility across disciplines, divisions, departments and programs
• Knowledge of quality improvement and risk management principles
• Demonstrated strong financial and analytical skills and ability to create business plans. 
• Proven ability to champion equity, diversity, inclusion, and belonging through leadership, professional expertise, and/or lived experience.
• Strong human resource management skills with the ability to deal with conflict and negotiate
• Superior critical thinking skills and able to solve complex problems and strong analysis skills
• Demonstrated commitment to continuous learning and professional development
• Ability to travel between hospital sites on a regular basis
• Demonstrates Osler's Values of Respect, Service, Excellence, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently Days (subject to change in accordance with operational requirements)

Annual Salary:
Minimum: $157,228.50
Maximum: $196,521.00

Internal application deadline: Thursday, October 8, 2026

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at View email address on jobs.smartrecruiters.com .

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.