Product Manager (Senior)

THE ROLE IN A NUTSHELL

Reporting to the GreenShield Director of Product, you will be responsible for driving the strategic development of products that enhance our capabilities within the GreenShield+ integrated payer‑provider platform.

RESPONSIBILITIES

• Lead the development and execution of products and services that align with GreenShield’s strategic goals.
• Enable prioritization and requirement definition while driving to long‑term product vision and strategy.
• Facilitate stakeholder discussions, gather and evaluate requirements, and translate them into actionable product plans.
• Partner closely with the stakeholders to ensure product alignment with operational processes and identify opportunities for process improvement.
• Communicate product strategy and roadmaps clearly to non‑technical audiences through presentations, documentation, and discussions.
• Collaborate with stakeholders including Product, Design, Architecture, and Engineering teams throughout the product lifecycle.
• Work cross‑functionally with Operations, Marketing, and Sales to support go‑to‑market strategies and ensure successful product launches.
• Stay informed on industry trends, regulatory changes, and emerging technologies to inform product decisions.

WHO WE'RE LOOKING FOR

• A self‑starter with the ability to manage multiple priorities and deliver results in a fast‑paced environment.
• Strong relationship‑building skills and the ability to navigate ambiguity with confidence.
• Deep understanding of digital product management, including operational readiness, support, analytics, and product operations.
• Understanding of the organizational health, insurance and benefits administration industries.
• Strong analytical skills with the ability to make data‑driven decisions and build compelling business cases.
• Systems thinker with a holistic view of the customer journey and product ecosystem.
• Skilled in writing clear, detailed product specifications tailored to both business and technical audiences.
• Ability to make pragmatic trade‑offs to deliver high‑quality features on time and with minimal bugs.
• Experience in QA processes to ensure robust, cross‑platform feature launches.
• Capable of triaging bugs effectively and determining launch‑critical issues.

QUALIFICATIONS

• 3–5 years of product management experience, ideally with exposure to healthcare products.
• Solid understanding of Agile methodologies and the full product development lifecycle.
• Excellent verbal and written communication skills.
• Experience working on platform products with multiple integrations.
• Technically fluent; while not a developer, you’re comfortable working closely with engineering teams and understanding technical constraints.

PROFICIENCY

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language.

EEO & AMENITY INFORMATION

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through View email address on ca.talent.com . Information received relating to accommodation will be addressed confidentially.