Senior Director Product Management

What's the opportunity?

At RBC Borealis you’ll work with engineering, product, machine learning researchers and advisory teams to deliver AI solutions that create value for RBC clients. Our mission is to think big and go beyond what’s possible today to help unlock the full potential of AI for RBC.

Job Description

The Lumina AI and Data team is at the forefront of creating the next generation platform that empowers all teams at RBC to build innovative AI solutions. Our goal is to empower our customers to create transformative AI and ML solutions from data securely stored on our compliant data platform, to create new experiences for their customers while accelerating RBC’s AI digital transformation.

Role Summary

As a Senior Director of Product Management you’ll lead RBC’s flagship AI product RBC Assist, partner with enterprise teams to continuously improve our services, define and deliver products that solve high-impact business problems, and drive the strategic product roadmaps for your portfolio with support from engineering, advisory and research teams.

Your responsibilities will include:

• Help the team define the ‘what’ and ‘why’ the platform should build, and the business and user problems they will solve.
• Work closely with customers and key stakeholders to derive insights to inform product strategy and planning.
• Develop product collateral and materials including product site, roadmap, and brochures.

Product Strategy

• Own and execute the product vision and roadmap for your areas of the platform.
• Define and track product OKRs and KPIs, and drive the team to achieve them.

Product Growth

• Drive growth and consumption of the platform to meet overall product KPIs.
• Increase adoption and retention by understanding product consumption and customer needs.
• Drive GTM excitement and awareness across all enterprise teams at RBC.
• Host tech talks, webinars, lunch and learns and product showcase events to drive visibility.
• Build and showcase product POCs and demos with engineering.

Stakeholder management

• Act as the glue across disciplines and between organizations to ensure Lumina’s product vision, strategy, roadmap and progress are clear and transparent at all levels.
• Communicate product strategy and updates to senior leadership within Lumina and across the enterprise.
• Synthesize stakeholder and user feedback on product features.

Ideal candidate

• 2‑3+ years of product management experience in a top‑tier technology company, focusing on AI or machine learning products.
• Bachelor’s degree in computer science, engineering or related field. Master’s or MBA a plus.
• Strong product leadership skills and ability to own a portfolio of products end‑to‑end independently with a track record of successful product deliveries.
• Experience presenting and explaining product and technology topics in depth to executive and technical audiences.
• Strong written and verbal communication and collaboration, capable of influencing both technical and business stakeholders.
• Thrives in a fast‑paced, dynamic environment.
• Track record of success in planning and delivering B2B commercial SaaS or enterprise technology solutions from pitch to adoption.
• Strong foundation in finance and global markets.
• Well‑versed with core areas of machine learning and experience with machine learning platforms and deploying models at scale.
• Experience building developer platform products.
• Experience working on UX and front‑end development.

Benefits

• Part of a progressive, collaborative team that cares about reaching full potential.
• Comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, commissions and stock options where applicable.
• Leadership support through coaching and managing opportunities.
• Make a difference and lasting impact from local‑to‑global scale.

About RBC Borealis

RBC Borealis drives AI and data innovation across Canada’s largest financial institution. We build intelligent, scalable, data‑driven solutions that help communities thrive and drive innovation for RBC customers.

Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal/Native American status or any other legally protected factors. Disability‑related accommodations during the application process are available upon request.