Senior Business Analyst in Payments
Manulife
Join Manulife as a Senior Business Analyst focusing on payments processing and digital experiences. Drive innovation by analyzing business and technical requirements in a hybrid work model. As a key team member, you will collaborate with engineering and product teams to shape customer-centric payment solutions. Your expertise in real-time payments, APIs, and incident investigation will drive business and technology initiatives. This role offers you the chance to impact modern money movement platforms. Key Responsibilities:
- Analyze and document end-to-end payment flows
- Clarify and translate business requirements into system functionalities
- Review APIs related to payment systems
- Create detailed data mapping documents
- Support operational teams with transaction inquiries
- Over 5 years as a Business Analyst in tech or payments
- Strong skills in requirements gathering and documentation
- Experience with API testing tools like Postman
- Proficiency in SQL for troubleshooting
- Ability to convey complex information effectively
$105k - $155k per year
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