RQ09297 - Business Analyst - Senior

About the job RQ09297 - Business Analyst - Senior

Scope

• Gather and document integration, functional and non-functional requirements
• Translation of business and functional requirements into system specifications.
• Work with various stakeholders to elicit integration requirements between various solutions and product streams
• Identify and document data mappings and integration specifications for integrating various solutions
• Review vendor API documentation and assist in update of integration design
• Prepare questionnaire and conduct discovery sessions with the vendor to understand integration capabilities of the vendor
• Evaluate business processes, anticipate requirements, uncovering areas for improvement,
• Analyze requirements and help project team in solution design and implementation
• Work with the project team in completing all relevant and required documentation in alignment with OPS standards.
• Handle project co-ordination and end to end project management activities with the project team and with external stakeholders
• Work with the architecture team in completing project gating documentation and related gating requirements
• Perform user acceptance testing
• Conduct JAD sessions with stakeholders to create, review, document and validate any or all of the following for the SCJ/OCJ Digital Transformation:
• Integration Requirements
• Business Requirements
• Functional Requirements
• Non-Functional Requirements
• System Specifications
• Data Mapping
• Integration Design
• Journey Maps
• Process Flow/Mapping and Modelling
• Requirements Traceability Matrix
• Options Analysis
• Costing analysis
• Business Case
• Conduct, assess, evaluate and document stakeholder interests and business needs
• Create and validate use cases, user stories
• Produce visual depiction of use cases and process flows; ensure alignment with the program area and associated business architecture, as well as traceability to solution logical and physical architectures
• Current State / GAP Analysis
• Final specification and documentation of all reporting requirements for the solution
• Final Logical/Physical Data Model, Data Dictionary and CRUD Matrix documentation
• Create, review, provide input and support of Enterprise Architecture artifacts for all checkpoints as needed
• Assist with system and user interface design and modifications (data & screen) as required
• Review all test scenarios to ensure the requirements are met; establish traceability matrix to monitor output
• Assist testing team in the resolution of test defects
• Ensure alignment and adherence to Ministry processes and standards
• Research and document comparisons of existing Ontario Government, or COTS systems that will meet the client requirements
• The consultant resource will interface directly with the program area staff and management and is accountable for ensuring customer satisfaction related to the contracted work items
• Develop workplan and outline of effort to completion
• The consultant will provide a detailed list of all work/artifacts completed on the project
• Track project activities in the project plan, and requirements throughout the project
• Handle solution design activities with the development team, lead internal team reviews and negotiation with customer on design activities, design issues and design gaps
• Attend any meetings related to the resolution of any request as required

SkillsExperience and Skill Set Requirements

A Note on the VOR Master Service Agreement:

The VOR Master Service Agreement which expires on April 5, 2026, leaves some Contracts with funding unassigned for fiscal 2026-27. If the current statement of work expires on March 31, 2026, the remaining funds can be used to exercise an option to extend the SOW beyond March 31, 2026, based on business case approvals. Such extensions will be allowable, only if the Master Service Agreement is extended beyond April 5, 2026, and be upon the same terms, conditions, and covenants contained in the SOW.

The start date is subject to change based on security clearances and contract signing timelines.

Experience and Skillset Requirements

Mandatory Requirements

• Knowledge of courts business processes for criminal justice, family and civil lines of businesses
• Hands on experience in implementing solutions for criminal justice, family and civil court case management solutions
• Knowledge of native capabilities of the system that needs to provide the functionality of courts case management
• Hands on experience on cloud integration technologies such as Spring Integration, Azure and IBM ACE
• Hands on experience documenting integration specifications for mainframe solutions
• Experience in structured methodologies for the design, development, implementation and maintenance of applications
• Hands on experience in various project and product delivery methodologies such as:
  • Agile
  • Waterfall
  • Iterative Agile
  • Product management
• Experience in using technical solution design and prototyping tools to assist in JAD and design sessions with stakeholders

Nice to Have Requirements

• Proficiency with Microsoft suite including, Word, Excel, Visio and PowerPoint
• Experience with OPS I&IT Processes, Standards and artifacts

Desired Skills and Experience

• Create detailed integration specification documents, business analysis documents, user stories, business case
• Knowledge of courts business processes for criminal justice, family and civil line of business
• Hands on experience in implementing solutions for criminal justice, family and civil court case management solutions
• Knowledge of native capabilities of the system that needs to provide the functionality of courts case management
• Hands on experience on cloud integration technologies such as Spring Integration, Azure and IBM ACE
• Hands on experience documenting integration specifications for mainframe solutions
• Business Analysis experience at the specified level in large IT organizations, preferably within a Public Sector environment
• Hands on experience in various project and product delivery methodologies such as Agile, Waterfall, Iterative Agile, Product management
• Excellent facilitation and presentation skills
• Excellent analytical, problem-solving and decision-making skills
• Excellent verbal and written communication skills;
• Highly developed interpersonal and negotiation skills
• A team player with a track record for meeting deadlines

Resumes Evaluation/Criteria:

Criteria 1: Technical Skills - 35 Points

• Demonstrated experience with technical solution design and prototyping tools to facilitate JAD and design sessions
• Demonstrated experience working on cloud integration technologies such as Spring Integration, Azure and IBM ACE
• Hands on experience working with mainframe solutions
• Demonstrated experience in developing documentation towards production readiness such as support model, SLAs and checklists
• Demonstrated experience in working with technology, solution design, data, databases, applications and networking techniques, tools and practices
• Working knowledge of system concepts and development methodologies to support business applications
• Demonstrated experience in defect identification and documentation using defect management tools
• Demonstrated experienced in system testing and user acceptance testing
• Hands on experience in various project and product delivery methodologies such as Agile, Waterfall, Iterative Agile, Product management

Criteria 2: Business Analysis Skills - 30 Points

• 8+ years experience in business analysis
• Knowledge of courts business processes for criminal justice, family and civil line of business
• Hands on experience in implementing solutions for criminal justice, family and civil court case management solutions
• Hands on experience documenting integration specifications for mainframe solutions
• Demonstrated experience, both remotely as well as in-person, facilitating JAD sessions, conducting interviews and facilitating workshops to elicit, review and confirm business requirements, business process re-engineering, business models, business rules and user interface design
• Demonstrated knowledge with the key BABOK concepts, tasks, techniques and skills (e.g., business analysis planning and monitoring, elicitation and collaboration). BABOK (Business Analysis Body of Knowledge) certification an asset.
• Demonstrated experience in creating user stories/business requirements, personas, customer journey diagrams, business cases, fit-gap analysis, current state business diagrams, and other business requirements artefacts and testing documentation
• Demonstrated experience working on large systems implementation. Previous experience working on an implementation of a COTS solution an asset.
• Demonstrated experience in project co-ordination and project management activities
• Demonstrated experience reviewing and ensuring submitted documentation is complete and accurate
• Demonstrated experience documenting and analyzing existing business processes, metrics, and measures in order to recommend process improvement opportunities
• Demonstrated experience working collaboratively with the subject matter experts, managers, staff of business and other groups as required to identify issues and clarify business needs
• Demonstrated experience ensuring compliance with a defined change management process is followed for any change from agreed scope, schedule, or quality
• Demonstrated experience conducting research to identify industry best practices, as well as making process improvement recommendations based on findings
• Demonstrated analytical, problem-solving, and decision-making skills

Criteria 3: Communication Skills - 30 Points

• A team player with the ability to coordinate multiple project activities with competing priorities and strict deadlines
• Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions, negotiating on issues for production
• Demonstrated experience establishing effective relationships with project stakeholders who are both technical and non-technical
• Demonstrated experience working with both the business users and IT team; bridging with the IT Project teams to ensure that solution align strategically with client goals, acting on behalf of the client to best communicate the business needs to IT solution teams
• Demonstrated experience completing work and achieving milestones within the assigned deadlines
• Demonstrated verbal and written communication skills; interpersonal and negotiation skills; consensus building skills, facilitation skills
• Demonstrated experience with formal deliverable approval processes
• Experience in documenting project status reports, project tracking, progress, issues and risks, and presenting to executives and other stakeholders

Criteria 4: Public Sector Experience - 5 Points

• Demonstrated experience working within an organization of equivalent size and complexity to the Ontario Public Service
• Demonstrated experience in working in accordance with policies and procedures of Ontario Public Service would be an asset

Knowledge Transfer

What needs to be KT

• Ensures knowledge transfer to internal staff that is, upon leaving the project, the consultant will transfer over all information/research/documents to the client
• All related documentation about the application which will include: design, components, process flows, other documentation that was developed/ updated

To whom

When

• 1:1 meetings / team meetings / documentation in DevOps Wiki and boards throughout the duration of the project life cycle.

This position is currently listed as "Onsite"; however, the Assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.

Must haves:

Knowledge of courts business processes for criminal justice, family, and civil lines of businesses

· Hands on experience in implementing solutions for criminal justice, family and civil court case management solutions.

· Knowledge of native capabilities of the system that needs to provide the functionality of courts case management.

· Hands on experience on cloud integration technologies such as Spring Integration, Azure, and IBM ACE

· Hands on experience documenting integration specifications for mainframe solutions

· Experience in structured methodologies for the design, development, implementation, and maintenance of applications.

· Hands on experience in various project and product delivery methodologies such as:

o Agile

o Iterative Agile

o Product management

· Experience in using technical solution design and prototyping tools to assist in JAD and design sessions with stakeholders

Nice to have

• Proficiency with Microsoft suite including, Word, Excel, Visio, and PowerPoint
• Experience with OPS I&IT Processes, Standards, and artifacts