Digital Education and Training Leader

Job Responsibility:

About the Role

The Digital Education and Training Leader is a crucial member of our team, responsible for driving safety, quality, and performance excellence through the implementation, support, and use of digital tools and technology, specifically Poka. This role involves fostering a continuous improvement culture at Barry Callebaut Brantford while ensuring food and employee safety in daily routines.

Key Responsibilities

• Manage, facilitate, and update all training programs to ensure seamless integration with operational needs.
• Lead the development and deployment of the POKA Connected Worker Platform, enhancing digital capabilities across the organization.
• Collaborate with Operations Managers and Supervisors to identify and assess training needs, promoting a data-driven culture.
• Develop and deliver comprehensive training programs and systems for all shifts, guaranteeing up-to-date knowledge and skills.
• Increase digital system capabilities among operational stakeholders through on-the-job training and coaching, boosting efficiency and productivity.
• Act as a trusted coach, linking operators and management teams while creating a data-driven environment.
• Implement methodologies and processes for reporting performance metrics, utilizing data visualization tools like POKA to create dashboards and tools supporting informed decisions.
• Analyze data to identify opportunities and track results, optimizing business outcomes.
• Participate in cross-functional meetings to gather requirements, scope, and business rationale for training programs/projects.
• Meet/exceed requirements for food safety and employee safety, upholding the highest standards.

About You

• A minimum of three to five years' experience in a Digital Education and Training role is required.
• Prior post-secondary education in English, Journalism, Mechanical Engineering or a related field is highly valued.
• Experience working in food manufacturing is considered highly valuable.
• Experience with POKA, including Microsoft Office and Google Workspace, is mandatory.
• Continuous improvement, change management, and problem-solving skills, coupled with quantitative, analytical, and process improvement abilities, are essential.
• Exceptional organizational, written, verbal, and interpersonal communication skills are a must.
• Technical writing experience is considered a valuable asset.
• Fluency in English is required.
• Ability to work in a 24/7 environment, adapting to diverse situations and challenges.

Work Environment

• Prolonged standing on concrete floors is necessary.
• Long periods of computer usage require finger dexterity and hand movement for keyboard and mouse operation, along with repetitive motion.
• Must be able to work in various weather conditions and temperatures within and outside the facility.
• Noise levels may exceed .85 decibels.

What You Can Expect from Barry Callebaut

• A competitive salary and comprehensive benefits package, reflecting your dedication and hard work.
• An inclusive work environment where diversity is celebrated, and inclusivity is second nature.
• Opportunities for personal and professional growth within an organization that values development and internal career advancement.
• Participation in our mission to make sustainability the norm through Forever Chocolate, prioritizing farmer prosperity, zero child labor, carbon and forest positivity, and sustainable ingredients.

Barry Callebaut can offer you a challenging and dynamic international environment that includes a broad range of opportunities for personal growth and development. Apply for one of our interesting positions and start a great career in the wonderful world of CHOCOLATE. Barry Callebaut is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodation during the recruitment process, please contact Human Resources at the Brantford site.

Job Types: Full-time, Permanent

Pay: $88,000.00-$95,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Application deadline: 2025-05-13