Client Success Associate
Full-time
Attaineo
Start Your Career Helping Others Find Theirs
Resume Target is a leading resume writing and career services company helping job seekers across every industry land better opportunities. We're looking for a Client Success Associate to join our in-office team in Toronto and help clients tell their career stories with clarity and confidence.
This is a great entry-level role for someone who enjoys meaningful conversations, loves learning about different careers, and has a sharp eye for writing and detail. No sales. No call targets. Just real conversations that help people move forward in their careers.
What You’ll Do
- Conduct phone or video interviews with clients to learn about their work history, goals, and strengths.
- Use client resumes, job postings, and notes to prepare for each interview.
- Ask thoughtful, open-ended questions to uncover accomplishments, skills, and value.
- Write detailed notes for our writing team to turn into strong, targeted resumes.
- Review and proofread client documents for clarity, grammar, and consistency.
- Handle revision calls or emails to help clients refine their resumes and feel confident.
- Deliver amazing client experiences that make people feel heard and supported.
What We’re Looking For
- A degree in Journalism, Communications, Human Resources, Business, or Marketing.
- At least 1 year of customer service, research, or client-facing experience.
- Clear, confident communication skills - especially over the phone or video.
- Strong writing and editing skills (grammar nerds welcome).
- Detail-oriented and highly organized - you’ll be juggling several clients a day.
- Comfortable working with people from all backgrounds and industries.
Perks & Growth
- Health & dental benefits (after probation)
- In-depth training & mentorship to build professional interviewing, communication, and client management skills
- Growth opportunities within the company
- A close-knit, supportive in-office team
Sound Like You?
This is a unique chance to build real communication and writing skills in a purpose-driven role — perfect for recent grads or anyone starting their career in HR, career services, communications, or business.
Apply today — we’d love to meet you.
Location: Downton, Toronto - IN OFFICE - M-F: 10AM-6PM
Vacancy posted 10 hours ago
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