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senior change management consultant.

Randstad

We are seeking a highly accomplished Senior Change Management Consultant for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier organizational change management (OCM), stakeholder engagement, and strategic transformation capacity, specializing in leading large-scale, multi-stakeholder change initiatives aligned with overarching IT and digital transformation goals.

As a senior change management consultant, you will bridge the gap between executive leaders, business partners, technical teams, and cross-functional stakeholders. Operating fully onsite in Toronto, you will design and execute robust change management strategies—conducting impact assessments, authoring executive-level communications, facilitating interactive workshops, and managing multi-year change roadmaps. This position is tailored for a change management authority who can build trust, minimize resistance, establish performance metrics, and drive seamless adoption across complex organizational environments.

Location: Toronto, ON

Assignment Type: Onsite (5 days per week)

Contract Duration: 6-month contract (with potential for extension)

Advantages
Enterprise Scope: Lead large-scale, multi-stakeholder change initiatives and digital transformation programs.

Executive Engagement: Partner directly with executive leadership, sponsors, and governance bodies to align change strategies.

Full OCM Lifecycle: Own end-to-end deliverables spanning impact assessments, sponsor roadmaps, communications, and adoption tracking.

Strategic Impact: Drive long-term business adoption and build organizational capacity through structured change methodologies.

Responsibilities
Provide expert consultative advice, guidance, and active coaching to leaders, partners, and stakeholders in their roles as change champions.

Develop and implement comprehensive change management strategies, frameworks, and actionable plans across the full project lifecycle.

Lead stakeholder identification, analysis, and management activities, creating targeted stakeholder engagement strategies and sponsor roadmaps.

Conduct change impact assessments and organizational readiness evaluations, analyzing results to formulate proactive mitigation strategies.

Design, create, and execute multi-audience communication plans, crafting compelling materials including executive decks, newsletters, and FAQs.

Plan and facilitate interactive workshops, briefings, focus groups, and end-user training sessions for technical and non-technical audiences.

Establish metrics and measurement systems to track individual change adoption, utilization, proficiency, and overall OCM effectiveness.

Collaborate closely with project leads, business analysts, and process specialists to integrate change practices across all organizational levels.

Identify human-side risks and anticipated points of resistance, implementing structured resistance management and coaching plans.

Develop sustainment frameworks, knowledge transfer plans, and continuous improvement practices to embed long-term process changes.

Qualifications
Core Requirements & OCM Expertise
Enterprise Change Leadership: Demonstrated experience leading large-scale, enterprise-level change initiatives across complex, multi-stakeholder environments.

Strategic Change Alignment: Proven ability to create and execute multi-year change roadmaps aligned with enterprise IT and digital transformation objectives.

Communication & Material Design: Extensive experience crafting clear, persuasive communication materials, executive briefing packages, and multi-channel communication plans.

Facilitation & Training Execution: Demonstrated experience conducting interactive workshops, stakeholder briefings, and structured training sessions.

Impact & Readiness Assessment: Practical experience conducting change impact assessments, stakeholder evaluations, and organizational readiness reviews.

Preferred Assets & Domain Knowledge
Digital Transformation Context: Experience supporting enterprise platform onboarding, cloud adoption, or digital transformation programs.

Public Sector Context: Familiarity with government environments, complex governance structures, and executive approval processes.

Performance Measurement: Experience developing key performance indicators (KPIs) and metrics to evaluate change progress and conduct post-implementation reviews.

Soft Skills & Leadership Attributes
Consensus Building & Influence: Outstanding interpersonal and negotiation skills with a proven ability to build trust, resolve conflict, and align diverse groups toward a shared goal.

Analytical Problem Solving: Strong critical-thinking and analytical capabilities to evaluate resistance, assess risk, and implement right-sized solutions.

Summary
If you're interested in the "Senior Change Management Consultant" role based in Toronto, we encourage you to apply online at
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies. show more
Vacancy posted 2 days ago
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