Director of Venues - Hospitality Operations Lead (Winnipeg)
Encore Canada
Join as a Director of Venues, overseeing operational management and team performance in a high-paced hospitality setting. Champion financial growth and quality service with venue partners.
In this pivotal role, you are responsible for managing operations across multiple locations, focusing on revenue maximization and cost control. You'll lead teams through training, performance management, and engagement surveys to foster high standards. This position requires an experienced leader who values accountability and quality in service delivery.
Exceed performance expectations and enhance guest experiences as a Director of Venues, leading a dedicated team in hospitality.
Key Responsibilities Drive revenue growth and cost management
Mentor and develop venue management teams
Collaborate on hiring and team placement
Analyze and act upon guest satisfaction data
Manage equipment security and maintenance
Requirements 14+ years of relevant industry experience
12+ years in customer service roles
Proven multi-unit leadership skills
Proficiency in financial and operational management
Willingness to travel up to 40%#J-18808-Ljbffr
Vacancy posted 3 hours ago
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