Instructional Design Specialist

Job Responsibility: Location: Markham, Ontario : The Instructional Design Specialist is primarily responsible for developing and designing interactive blended learning programs, multi-media and other tools that align with organizational training needs, requirements and/or processes. Essential Details and Responsibilities

• Design, develop and update proprietary training related to processes, products, and operations functions using a variety of authoring tools and methods to produce blended learning solutions for a range of workplace environments including store, distribution center and corporate office.
• Support the assessment and identification of training needs aligned with business objectives.
• Work with learning managers and team to confirm course specifications and resolves gaps.
• Ensure accessibility (AODA) compliance and course consistency per brand standards.
• Support learning projects with cross-functional teams to create engaging blended learning for all learners.
• Self-starter able to manage competing priorities and deliver projects in a fast-paced changing environment.
• Update job aids, facilitator guides, classroom slides, participant guides, and on-the-job training material.
• Maintain an understanding of the pet industry and demonstrate working knowledge of training best practices, trends and adult learning principles.

Experience, Education, Certifications

• Bachelor's degree
• 2-5 years of proven work experience in instructional design and eLearning development.
• 2+ years of experience using ADDIE to develop and implement training programs.
• Strong knowledge of the Microsoft suite of products (i.e., PowerPoint, Excel, Word, etc.)
• Strong knowledge of course development software, such as Articulate Storyline, Adobe Captivate, Rise and Evolve
• Experience designing and editing with graphic media tools, video, audio animation/motion graphics and simulations
• Experience building virtual instructor led sessions and classroom training materials an asset.
• Strong knowledge of current trends in training and adult learning.
• CTDP or equivalent is an asset.
• Bilingualism (French) is an asset.

Competencies

• Written Communications - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
• Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Creativity - Comes up with innovative ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently arranges information and files in a useful manner.
• Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

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