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Admin (Telecom Field resource )

$115k per year
Full-time

Q1 Technologies

Job Responsibility:

Skills Required:

  • Bachelor's degree in computer science, Information Technology, or related field
  • 5+ Years' experience in combination of Microsoft Teams design, implementation, support, & troubleshooting in 1,000+ user environments
  • Experience with SBCs from Ribbon 1000 and 2000 models
  • Experience with Call queues, Audio Conferencing and Calling Plans
  • Familiar terminology and operation of SBC's, SBA's and Direct Routing
  • Familiar terminology and basic operation of PSTN lines such as PRI's and Sip Trunks
  • Knowledge of Session Initiation Protocol (SIP) and Voice over Internet Protocol (VoIP) technologies
  • Skype to Teams migration experience
  • Experience testing and certifying Teams phones from various manufactures
  • Knowledge of Voice Recording concepts and implementations
  • Strong analytical, design and problem-solving skills
  • Ability to work independently/self-reliant and show initiative with minimum supervision
  • Ability to quickly learn new technology and apply appropriately to business situations
  • Strong team player who enjoys working in a fast-paced team atmosphere
  • Ability to work under pressure; meet strict deadlines
  • Excellent written and oral communication skills in English
  • Must be able to communicate with all types of individuals effectively and comfortably from the customer technical expert to the customer executive management
  • Good understanding of the design of global Voice over IP telecommunications infrastructure.
  • Knowledge of TCP/IP, VoIP and WAN networks
  • Professional level understanding of network architectures, technologies and protocols

Job Types: Full-time, Permanent

Salary: Up to $115,000.00 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Calgary, AB: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Experience:

  • Front desk: 5 years (required)
  • Administrative experience: 6 years (required)

Vacancy posted 2 days ago
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