Part-time Bilingual Account Application Processing Analyst

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting‑edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi‑national team and be a part of a company that simplifies and enhances financial opportunities using state‑of‑the‑art technology.

This is a Part‑time Fully Remote Position.

About your team:

Interactive Brokers seeks several motivated individuals to join our Application Support Group as a Document Processor to support the New Accounts team. This role will be part of a team building one of the world’s strongest brokerage brands. A global enterprise that employs technology in all aspects of its business to generate prudent, controlled growth.

The successful candidate will be motivated, have strong initiative, and be analytical and methodical. We offer you a position that will both challenge and reward you. We look forward to reviewing your online application. Limited to the following eligible locations: Vancouver (British Columbia), Toronto (Ontario), and Montreal (Quebec).

Responsibilities

• Use Chinese language skills to translate documents in Traditional and Simplified Chinese.
• Daily processing of institutional and retail client applications.
• Reviewing and verifying proof of identity, proof of address, and other documents collected from new account applicants.
• Collaborate with other cross‑functional teams to assist with account approval and maintenance.
• Cross‑reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before opening an account.
• Follow various regulatory requirements and internal policies and procedures.
• Correspond with clients, sales representatives and Client service representatives.
• Hours: Commit to a minimum of 30 hours per week with flexibility to work up to 40 hours (subject to hours availability).
• Weekend Requirement: Minimum 8 hours of availability over the weekend.

Required Skills and Qualifications

• Bachelor’s Degree
• High preference for Multi‑lingual candidates with professional written and spoken communication
• Experience: 2‑3 years in Financial Services preferred. Recent graduates with relevant degrees who are motivated and demonstrate the right aptitude will also be considered.
• Proficient user of MS Office applications, including advanced Excel skills
• Ability to prioritize effectively and multitask
• Self‑organized team player with an excellent eye for detail

Success Indicators

• Self‑motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem‑solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Benefits and Compensation

IB offers a competitive remuneration package including:

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

The anticipated base range for this role is 20.00 CAD to 24.00 CAD hourly, based on skills and experience.