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Bilingual Inbound/ Outbound Sales Agent (English/French) - Client TELUS

Full-time

The Acquisition Group

Now Hiring: Bilingual Inbound/Outbound Sales Agent – Join a Growing, High-Energy Team!

Do you thrive in a fast-paced environment? Love connecting with people? Looking to start or grow your career in customer service and sales with a company that actually invests in YOU ?

If yes — this is your chance.

The Acquisition Group , one of Canada’s most trusted marketing and consulting firms, is expanding our call center team to represent our valued client,

TELUS Communications . We are looking for motivated, positive, and ambitious individuals ready to build a long-term career.

What You'll Do

  • Educating customers on TELUS products and services by clearly explaining features, benefits, and promotions
  • Making outbound calls to create awareness in the community about available services and upcoming offers
  • Handling inbound calls to address customer inquiries, resolve concerns, and provide accurate information
  • Actively listening to customer needs and offering clear, helpful answers to their questions
  • Delivering an excellent customer experience while maintaining confidentiality and professionalism at all times
  • Working collaboratively with a supportive and passionate team to ensure a best-in-class customer experience

What Makes You a Great Fit

  • A genuine passion for sales and a natural interest in engaging with people
  • Strong phone etiquette with clear, confident, and professional communication
  • An empathetic and caring approach to understanding and supporting customer needs
  • A solid work ethic with the drive to meet goals and deliver consistent results
  • Excellent ability to work independently, multitask, and manage time effectively

Additional Requirements

  • Bilingual in French/Spanish/Korean and English (mandatory)
  • Ability to work full-time: Monday to Friday: 7:50 AM – 3:50 PM OR 11:00 AM – 7:00 PM; Weekends: 9:00 AM – 5:00 PM (up to twice per month)
  • Ability to pass a Criminal Background Check
  • Previous experience in customer service, sales, or a call center is preferred but not required
  • Must be 19 years of age or older

Why You’ll Love Working With Us

  • A Supportive Team Environment: Join a family of passionate professionals where collaboration and mutual support are valued
  • Competitive Compensation: Enjoy an hourly salary paired with uncapped commissions, ensuring your dedication and success are always recognized and rewarded
  • Career Advancement: Every leader in our organization started with an entry level role. Growth isn’t just possible—it’s encouraged and actively supported
  • Annual Gala: Celebrate success in style at our end-of-year event with awards, entertainment, and recognition for top performers
  • Autonomy: Take ownership of your workday and manage your time effectively while meeting goals
  • Recognition: From monthly shoutouts to year-round incentives, hard work and achievements are always acknowledged
  • Work Hard, Play Hard: Enjoy a dynamic environment where effort is rewarded and team spirit is celebrated

Your next big opportunity is here! Join a team that celebrates hard work, nurtures talent, and believes in your potential— apply today and start building your exciting career with The Acquisition Group!

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Vacancy posted 21 days ago
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