Senior Yardi System Administrator
$100k - $120k per yearFull-time
Michael Page
Job Description
- Provide technical help, support, and management of the incident and request workflow for all ERP systems, ensuring best practices are being followed.
- Review, troubleshoot, resolve and/or escalate system errors and issues to the system vendor when necessary.
- Assist in development of standard reports for ongoing customer needs.
- Support the organization's Yardi Elevate roadmap by contributing to the implementation, optimization, and ongoing support of Voyager 8 modules and associated platform capabilities.
- Follow strict adherence to documentation standards for all incidents.
- Follow strict adherence to all IT general controls, supporting compliance reporting and directly participating in a disciplined incident management framework.
- Follow IT Service Management and Asset Management best practices, following operating procedures, adhering to standards of quality (process and product)
- Develop SOP's and documentation and ensure existing documentation is up to date and organized.
- Participate in rotational standby/on-call duties as needed.
- Perform administrative tasks as required.
- Stay abreast of emerging technologies.
- Collaborate with business stakeholders to identify opportunities where automation, workflow improvements, and system capabilities can be leveraged to streamline, simplify, and improve operational processes and user experience.
- Provide guidance and assistance to System Administrators, ERP.
The Successful Applicant
- 5+ years progressive Information Systems experience working with Yardi ERP implementations and support.
- 5+ Years of experience in the seniors housing, health care or real estate sector and/or multi-site enterprise is considered an asset.
- Full cycle accounting experience is considered and asset.
- A working knowledge of Customer Relationship Management processes is considered and asset.
- College or University degree in Computer Science, Management Information Systems, Software Administration or equivalent.
- ITIL certification or applied knowledge is considered an asset.
- Proven knowledge in SQL scripting.
What's on Offer
- Competitive salary between $100000 to $120000 CAD.
- Permanent, full-time position in Mississauga.
- Opportunity to work in the property industry.
Vacancy posted 12 hours ago
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