Advisor, Community Outreach and Programs

Advisor, Community Outreach and Programs

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview

The Yellow House Student Centre for Equity & Inclusion team is committed to creating comfortable and accountable spaces for students who identify as Queer, Trans, Black, Indigenous, and/or as People of Colour (QTBIPoC) to feel safe, to create community, to be empowered, to celebrate their identity and to flourish. We seek to engage students in initiatives that actively dismantle oppressive, racist and colonial ideologies and practices.

Reporting to the Director, the incumbent in this role designs and implements programs that help QTBIPoC students feel seen, heard and prioritized on campus. They work directly with student staff at the Yellow House and more widely with students and student clubs across campus to co-design this work.

In order to address the unique needs and concerns of equity-deserving student communities, this opportunity is open only to qualified individuals who self-identify as Queer, and/or Trans, and/or Black, and/or Indigenous and/or people of colour (QTBIPoC). This initiative follows the provisions of a special program and special employment as outlined by the Ontario Human Rights Commission

We hope to attract candidates who are passionate about the Yellow House mandate, who care about advancing a culture of equity and inclusion at Queen's, and who are committed to uplifting the voices of QTBIPoC students on this campus through centre initiatives. If this sounds like you, please share your application with us!

This position advises and consults with stakeholders to ensure principles of equity, diversity, and inclusion are considered in all aspects of departmental operations, and program planning. This position develops, coordinates, and implements the planning and delivery of programs, services, workshops, and events to increase visibility for underrepresented students, and promote diversity and inclusion. This position plans, develops, implements, and evaluates non-traditional learning activities including placements, community-based projects, 'mini-stream' offerings, exchanges, and other experiential learning opportunities. This position also researches, analyzes, recommends, collaborates on, refines, and implements programs and approaches that support goals for equity, diversity, and inclusion of students.

The schedule for this position requires the incumbent to work evenings and weekends.

Job Description
What you will do

• Advises and consults with stakeholders to ensure principles of equity, diversity, and inclusion are considered in all aspects of departmental operations and program planning.


• Develops, coordinates, and implements the planning and delivery of programs, services, workshops, and events to increase visibility for underrepresented students, and promote diversity and inclusion.


• Works with students in underrepresented communities to identify and locate resources to support academic, and personal needs.


• Works collaboratively with faculty and staff to plan, develop, implement, and evaluate programs, events, and services that encourage focused student enrollment, and improve student experience.


• Plans, develops, implements, and evaluates non-traditional learning activities including placements, community-based projects, ‘mini-stream’ offerings, exchanges, and other experiential learning opportunities.


• Gathers information on student experience, prepares reports and recommendations, and identifies new and/or enhancements to programming.


• Researches, analyzes, recommends, and collaborates on, refines, and implements programs, and approaches that support goals for equity, diversity and inclusion of students.


• Builds and maintains relationships to realize the university’s commitment to equity, diversity, inclusion, and Indigeneity principles.


• Coordinates and assists with the planning and execution of ceremonies and special events designed to improve the student experience, and assist with cultural and academic transition.
• Advises underrepresented students on matters including admissions, program details, university life, student resources and support, and financial assistance.


• Other duties as required in support of the department and/or unit.

Required Education

• Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

Required Experience

• More than 3 years and up to and including 5 years of experience.
• Experience working with diverse populations/equity deserving groups considered an asset.


• Experience advising students considered an asset.


• Experience planning, coordinating and/or managing events or promotions considered an asset.


• Experience in program analysis and reporting considered an asset.


• Experience developing, coordinating and producing promotional and marketing material considered an asset.

Required Licenses and Certifications

• Satisfactory Criminal Records Check required.


• Vulnerable Sector Screening required.

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

• Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.


• Provide effective consultation and advice on non-straightforward and/or complex issues.


• Interaction with others requires interpersonal skills and the ability to understand and influence.


• Adapt messages to meet the different needs of different audiences.


• Builds relationships, trust and credibility.


• Prioritize and distribute work to deliver objectives on time and to the highest standard.


• Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.


• Actively participate in project team meetings and develop individual and unit project plans.


• Lead procedural or technological change within a unit.


• Identify opportunities to improve the effectiveness and efficiency of work processes.


• Seek information and input to fully understand the cause of problems.


• Appropriately assesses risks before making a decision.


• Contribute to the creation and evaluation of possible solutions.


• Take action to remove obstacles and address problems before they impact performance and results.


• Apply equity, diversity, accessibility, inclusion and Indigenization considerations to decision making and planning.


• Promote a work environment that is free from sexual violence, harassment and discrimination, and the ability to show empathy for those who have experienced trauma.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at View email address on clients.njoyn.com .