Lab Patient Technician - (OPSEU Thunder Bay) - Part Time (Float) - Thunder Bay, ON

Overview

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 professionals works together to provide high quality testing and results Canadians can trust. Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our commitment to caring, agility, teamwork, and a customer-centered approach. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

Position details

Status: Part Time (Float)

Schedule: Various Shifts

Additional requirements: Monday to Friday Shifts 6am-6pm. Location options: 1040 Oliver Rd, 1265 Arthur St, 194 Court St (Thunder Bay). Must be available for a minimum of 2 shifts per week and for last-minute call-ins.

Number of positions: 1

Start date: ASAP

Union: This position is under the OPSEU Thunder Bay Collective Agreement

This vacancy is for an existing position

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What You Will Bring To The Role

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Compensation and Benefits

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner. LifeLabs is also proud to offer resources and a collaborative environment that enables our team members to thrive.

In addition to a competitive compensation package , LifeLabs provides a comprehensive total rewards program specific to the job position.

• Employee Group Benefits: Competitive coverage for employees and their families to support health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Mental, physical and financial wellness programs and resources like Employee & Family Assistance Program, financial planning tools, and recognition initiatives.
• Professional development and membership reimbursement , access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, accommodations are available by request for candidates participating in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email View email address on ca.talent.com.

Vaccinations are highly encouraged at LifeLabs. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please check whether this position requires vaccination or immunization screening.

Ready to empower healthier Canadians? Apply today!