Sales Development Representative (SDR)

Title: Sales Development Representative 

Salary: Based on Experience + Commission + Benefits + Vacation
Location: Markham, ON (hybrid)
Length: Full-time, Permanent

Reporting Manager:  Sales Development   Team Lead

About Us: 

At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.

About You:

Our SDR’s handle inbound leads to qualify sales opportunities. As an SDR, you will conduct exploratory conversations with potential customers, use your business acumen to identify how WellnessLiving could help a business grow, and successfully position the WellnessLiving value proposition.

This position offers a base salary and commission. WellnessLiving employees who demonstrate high performance and commitment will have the opportunity for career development and advancement within sales.

At WellnessLiving, our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we’d love to learn more about you!

1. Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers’ happiness and success.
2. Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness.
3. Accountability – We take full ownership of our decisions, actions, and outcomes – both successes and failures.
4. Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing.

Responsibilities:

• Work closely and collaboratively with Account Executives and the Sales Manager to develop and implement appropriate follow-up strategies
• Conduct high volume calls (80-100 activities per day) to qualify leads through calls, emails, SMS, and social media (LinkedIn, Facebook, Instagram)
• Schedule discovery meetings for an Account Executive to further assess a prospect's business and potential for partnership with WellnessLiving
• Qualify warm leads generated from marketing campaigns and conduct needs assessment calls with specific prospects as assigned
• Help small and mid-sized studios realize the potential of an all-in-one Club Management System
• Set yourself up for a successful career by learning the necessary fundamentals to be a great salesperson, leader, and executive
• Get hands-on experience! You'll learn how a variety of businesses operate, what challenges they face on a daily basis, and how technology can dramatically improve their businesses and employees' lives

Skills & Qualifications:

• Previous successful sales experience or a strong desire to begin a sales career
• Previous sales experience in which you demonstrated the ability to meet or exceed sales quotas a plus (but not required)
• A track record of high achievement and a confident, competitive nature
• Excellent written and verbal communication skills
• The ability and desire to work in an innovative, evolving environment with peers who challenge you to be better. Time management skills and the ability to accept and implement feedback will be the keys to your success
• The desire to meet and exceed measurable performance goals
• Are naturally curious and passionate
• The technical aptitude to master our sales tools
• The ability to deal with and thrive on objections and rejection
• Goal-oriented, tenacious individual who is coachable and looking for growth, both personally and professionally

Please note that those who meet the qualifications for the position will be contacted directly. 

We appreciate you taking the time and look forward to reviewing your application. 

WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.

We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.