Outbound Account Executive

Title: Outbound Account Executive 

Salary: Base Salary + Commission + Benefits + PTO
Location: Thornhill, ON *Hybrid
Length: Full-time, Permanent 
Reporting Manager: Sales Manager 

About Us:   

At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you. 

 
About You:  

 
We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand to the next level! We are looking for someone who can think outside of the box and isn’t afraid to push the envelope.

At WellnessLiving, our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we’d love to learn more about you! 

1. Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers’ happiness and success. 
2. Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness. 
3. Accountability – We take full ownership of our decisions, actions, and outcomes – both successes and failures. 
4. Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing. 

Responsibilities:  

• Own the full sales cycle, including proactive prospecting, conducting discovery calls, and delivering compelling online product demonstrations to drive conversions. 
• Build and manage strong outbound sales pipeline, proactively identifying and engaging potential customers through cold outreach, targeted prospecting, and strategic follow-ups.
• Deliver compelling product demonstrations, showcasing how WellnessLiving's software solves customer challenges and adds value to their business.
• Conduct discovers calls to understand prospects business needs, pain points, and goals, effectively qualifying opportunities to sell WellnessLiving software and demonstrate our value proposition. 
• Leverage a consultative sales approach, positioning WellnessLiving as the best solution by aligning features and benefits with customer needs. 
• Communicate the value of WellnessLiving's platform, including new features and enhancements, to drive engagement and conversations. 
• Promote and maintain the organization's brand image and awareness of new products and services to accounts. 
• Conduct all sales activities with the highest degree of professionalism and integrity. 
• Be a positive representative of the company and its brand in the marketplace. 
• Maintain accurate and up-to-date records in Salesforce for pipeline management, forecasting and cross-team collaborations. 
• Be accountable for achieving personal and team sales quotas, tracking KPI’s and adjusting strategies to optimize results.
• Collaborate with internal teams, including Marketing, Customer Solutions, and Product to enhance the customer experience and refine sales strategies. 
• Provide insights and recommendations to improve outbound sales effectiveness, optimize outreach strategies and drive revenue growth.

Skills & Qualifications:  

• 2+ years relevant sales experience within software industry 
• Previous experience as an Outbound Account Executive or in a similar capacity, building and managing a strong outbound sales pipeline 
• Proven experience conducting engaging virtual software demonstrations to showcase product capabilities, address client needs, and optimize the demo experience for conversion
• Excellent communications skills – both in verbal and written correspondence 
• Proficiency in CRM platforms, especially Salesforce
• Strong customer service orientation and client facing experience 
• Strong problem identification and problem resolution skills 
• Demonstrated success in a fast paced, quota driven environment 
• Ability to conduct oneself professionally when interacting with internal and external members of the organization 
• Comfortable conducting customer calls and/or communication of WellnessLiving products on weekend and/or evening time slots if required

Please note that those who meet the qualifications for the position will be contacted directly. 

We appreciate you taking the time and look forward to reviewing your application. 

WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees. 

We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.