Jane Virtual Healthcare Assistant

Support healthcare clinics remotely as a Virtual Assistant using Jane, managing patient communication, scheduling, billing, and charting with care.

As part of Jane’s Admin Services team, you’ll serve as the virtual front desk for several clinics. You’ll learn each practice’s workflows, support practitioners and patients, and keep administrative details organized. Ginger University provides about one month of hands-on training before your clinic portfolio grows.

Key Responsibilities:

• Manage clinic inboxes, calendars, bookings, billing, and charting
• Communicate warmly by phone, email, and secure messaging
• Track tasks and follow-ups across several clinics
• Protect patient records under PIPEDA and HIPAA standards
• Share clinic experience and test AI tools thoughtfully

Requirements:

• Three or more years’ healthcare or wellness clinic administration
• About two years’ daily Jane experience, including scheduling
• Knowledge of invoicing, charting, settings, and clinic terminology
• Extended health billing understanding; WorkSafeBC or ICBC experience beneficial
• Canada-based availability for Monday-to-Friday, eight-hour shifts

Bring Jane expertise, healthcare administration, and organized patient communication to Jane’s growing virtual clinic services team.