Senior Technical Account Manager at Affim

Affirm, Inc.

Drive technical excellence at Affim as a Senior Technical Account Manager for strategic alliances. This remote role will focus on operational management, integration health, and cross-functional collaboration. As a Senior TAM (L6) at Affim, you will manage technical accounts, ensuring integrations stay healthy and issues are resolved swiftly. Your responsibilities will include alerting, monitoring, and troubleshooting, along with performing investigations and supporting technical initiatives for merchant business growth. Key Responsibilities:

Own operational management of strategic alliances portfolio
Deliver against SLAs, addressing technical risks proactively
Conduct in-depth investigations and root-cause analysis
Drive technical initiatives with internal and merchant stakeholders
Design high-scope, custom integration solutions

Requirements:

6+ years in a technical, external-facing role
Proficient in RESTful APIs and technical inquiries
Strong project management skills and autonomy
Coding fluency in HTML, JavaScript, SQL, and Python
Ability to troubleshoot using advanced tools

Elevate technical account management and partnership strategies at Affim while mentoring your team. #J-18808-Ljbffr

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Vacancy posted 11 hours ago

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