Sales Manager - Business Travel & Tour (Full Time)

Company Description

Your Team and Working Environment

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description

Sales Manager - Business Travel & Tour (Full Time)

Through your passion and motivation, you sell memorable experience to guests who stay at Fairmont Hotel Macdonald. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What you will be doing:

• Manage the hotels Business Travel & Tour accounts including responding to RFP’s & prospecting new business opportunities.
• Prepare weekly, monthly, and annual reports as required. As directed, assist with the compilation of competitive intelligence information. Conduct on-going research within Business Travel & Tour market segments.
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
• Maintain an active presence in the hotel, welcoming and entertaining repeat travelers, organizing site and FAM tours and participate in client entertainment.
• Consistently offer professional, friendly and engaging service, while ensuring prompt and courteous response is provided to both internal and external contacts
• Create, maintain and manage positive and strong relationships within the Business Travel & Tour market segments
• Other duties as assigned

Physical Aspects of Position (included but not limited to):

• Frequent sitting throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Qualifications

Your experience and skills include:

• Manage the hotels Business Travel & Tour accounts including responding to RFP’s & prospecting new business opportunities.
• Prepare weekly, monthly, and annual reports as required. As directed, assist with the compilation of competitive intelligence information. Conduct on-going research within Business Travel & Tour market segments.
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
• Maintain an active presence in the hotel, welcoming and entertaining repeat travelers, organizing site and FAM tours and participate in client entertainment.
• Consistently offer professional, friendly and engaging service, while ensuring prompt and courteous response is provided to both internal and external contacts
• Create, maintain and manage positive and strong relationships within the Business Travel & Tour market segments

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents

Additional Information

What’s in it for you:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), for full time permanent status employees 
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees 
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 
• Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support  
• Learning programs through our Academies designed to sharpen your skills 
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit

Salary Range: $49,100.00 - $73,700.00 CAD Gross Annually

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit