Administrative Coordinator-SE Health Rehab

SE Health is currently seeking an energetic and collaborative Administrative Coordinator for the SE Rehab Health Clinic to support front desk administrative duties including facilitating clinician schedules, client visits and billing and other reporting requirements. Our clinic offers physiotherapy, occupational therapy, and orthotic services. Our team also supports programs at the Mackenzie Health Hospital in Richmond Hill.

POSITION SUMMARY :

Casual weekday as required (Monday-Friday 8am-7pm). Flexibility is needed.

Why join SE Health?

• Competitive Total Rewards
  So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
• Flexibility & Belonging
  Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
• Innovative. At SE, we are always looking for new, innovative ways to improve. You’ll be encouraged and supported to identify and make improvements to the way we do our work. As a social enterprise, we support research into Senior’s Health and Aging. 
• Purpose & Impact   Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
• Growth That Meets Your Ambition
  Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

RESPONSIBILITIES:

·       Provide courteous and professional reception

·       Answer and appropriately manage incoming calls, providing exceptional customer service

·       Assist in the coordination, scheduling of client visits and billing.

·       Process client billing, including private pay, MVA and WSIB payments as needed

·       Prepare reports for the MOH (Ministry of Health) and reconcile against accepted/denied visit volumes as needed

·       Communication with clinic management regarding performance, client concerns/issues

·       Handle ingoing/outgoing mail, including arranging for courier pick ups

·       Sort, organize and distribute various documents

·       Maintain and update contact directory lists

·       Assist in ordering, organizing and maintaining office and therapy supplies

·       Prepare accurate documentation (memos, letters, forms, charts)

·       Provide administrative support, including scheduling and billing to contracted practitioners, processing invoices and petty cash administration/replenishment 

REQUIREMENTS:

·       Minimum of two years’ health clinic experience preferred

·       Excellent data entry skills and proficiency in MS Word, Excel and Outlook

·       Experience working with a scheduling/billing system.  Knowledge in working with Practice Perfect is an asset

·       Superb organizational skills and the ability to handle multiple tasks

·       Self-motivated, ability to take direction and work independently

·       Excellent customer service, interpersonal and communication skills, with a demonstrated ability to work with all levels of staff

·       Experience working with clinic billing systems, including processing MVA and WSIB payments is an asset

About SE Health

SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility : If you require accommodations due to illness or disability, please contact Talent Acquisition at View email address on careers.sehc.com .

DEIA: At SE Health, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace where everyone feels respected, valued, and empowered to contribute and succeed.

AI and compensation details:

We use AI to take notes during our interview.  All applications and interviews are reviewed by our Talent Acquisition team. This role is a replacement position. The hiring pay rate is $18.00 - $23.00 per hour