collection agent - b2b.

Job Title: Credit Analyst
Location: Laval (Hybrid Mode)

Our client, a prestigious leader in the heavy industry and distribution sector, is currently seeking a talented individual to join their team. Recognized for its human-centric culture and excellent working conditions, the organization wishes to fill a permanent Credit Analyst position for its offices located in Laval.

Job Summary
Reporting to the National Supervisor, you will hold a strategic role at the crossroads of finance and human relations. As a Credit Analyst, your daily routine will combine account analysis, amicable collection, and high-level customer service. This position offers a perfect balance thanks to a hybrid work model and a solid training structure to ensure your long-term success.

Advantages
Benefits

Competitive Salary: Salary range established between $50,000 and $65,000 based on your level of experience.

Flexible Hybrid Model: A formula of 3 days at the office in Laval and 2 days of remote work.

Exceptional Group Insurance: Comprehensive coverage (medical, dental, vision, chiro, physio) 90% paid by the employer from day one.

Retirement Savings: Group RRSP with an employer contribution starting at 5% and potentially reaching up to 7%.

Vacation and Time Off: Base of 3 weeks of vacation upon hiring (accrued per pay period) with the possibility of recognizing your past years of experience to reach a 4th week faster.

Well-being: Full access to a telemedicine platform and an Employee Assistance Program (EAP).

Smooth Onboarding: Comprehensive training of several weeks planned with the person currently in the position before their retirement.

Responsibilities
Responsibilities

Rigorously manage accounts receivable and conduct B2B collection activities for a diverse portfolio of clients.

Process the opening of new client accounts and analyze files by applying the internal decision-making matrix.

Analyze and release held client orders based on credit limits established in the system.

Collaborate closely with internal branches and act as a diplomatic partner to defuse commercial standoffs.

Ensure meticulous follow-up on payment agreements that can extend up to 90 days.

Qualifications
Required Qualifications

Relevant experience in accounts receivable collection or credit management (high-performing profiles from corporate call centers will also be considered).

Excellent professional stability demonstrated throughout the career path.

Fluent bilingualism (French and English), both oral and written. The incumbent of this position will report to, and communicate regularly with, their manager, who are located outside of Quebec and do not speak French

Personality characterized by calmness, patience, great listening skills, and a problem-solving approach.

Summary
How to Apply
Does this professional challenge match your aspirations? Join a major team in Laval right now! Please send your resume directly by email to the following address: View email address on randstad.com

The masculine gender is used without discrimination and solely to lighten the text.

Referral Program
Do you know the rare gem for this Credit Analyst position? Randstad offers an attractive referral bonus for any recommendation leading to a successful hire. Contact us to get all the details!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process. show more