Administrative Assistant and Support Personnel

Administrative & Support Personnel (Full-Time, Permanent)

Seeking a professional, reliable, and personable individual to join our team as a full-time permanent Administrative and Support Personnel. This position plays a key role in delivering a positive patient experience and ensuring the efficient operation of the clinic as the primary point of contact.

Start Date: July 20, 2026
Pay Rate: $21/hour

Work Schedule:
- 8 hours per day, weekdays (40 hours per week)
- Closed on weekends and statutory holidays
- Current clinic hours are 8:00 AM  5:00 PM (shift times may vary)

Key Responsibilities:
- Professionally greet and assist patients upon arrival
- Provide administrative support to patients in person and via telephone
- Coordinate and manage patient scheduling and appointments
- Process payments for clinical services and retail products
- Administer billing to third-party insurance providers
- Maintain a clean, organized, and well-stocked reception and clinic area

Qualifications:
- Excellent interpersonal and communication skills, with the ability to interact effectively with patients, healthcare professionals, and insurance representatives
- Demonstrated reliability, punctuality, and professionalism
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Proficiency in general computer applications and office systems
Assets (Preferred but Not Required):
- Experience with Jane clinic management software
- Familiarity with direct billing platforms (e.g., SGI, WCB, Telus, Blue Cross, Etc.)
- Background in business administration, bookkeeping, or office management
- Proficiency with Microsoft Office and Microsoft 360

We are seeking a candidate who is committed to delivering exceptional service and contributing to a professional, patient-focused environment. FULL-TIME PERMANENT candidates only please.