Travel Benefits Coordinator/Supervisor - Deployment support

CFMWS – WHERE PURPOSE MEETS PASSION!At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.THE ROLEImagine the excitement and ability to show off your incredible skills in a deployed environment (overseas) for six months coordinating travel for the Canadian Armed Forces (CAF) from across the world! As a deployed Travel Benefits Coordinator or Supervisor, you are not just providing travel services, but enhancing the morale and welfare of all the troops deployed.The Travel Benefits Coordinator and Supervisor are part of an enthusiastic team of adventurous individuals who enjoy meaningful employment and contributing in a team-based environment. Excited by the opportunity to deploy as a civilian among CAF personnel abroad, you are a team player with a positive attitude in a fast-paced setting. You are able to adapt to new challenges in an ever-changing dynamic environment.The Travel Benefits Coordinator and Supervisor coordinate a critical part of any deployment; vacation. You will coordinate travel to reunite CAF members with family at home or to an approved destination somewhere around the world. You will conduct briefings, provide advice and guidance while ensuring policy is followed and financial claims are completed and processed correctly.The Supervisor is selected from the pool of Coordinator candidates and after successful completion of the Training and Selection Course.The Supervisor leads and manages the Travel department. They support a team of Coordinators towards delivering exceptional service for the CAF members, while ensuring policies and procedures are followed. They are responsible for managing the team members’ schedules, performance management, and overall operation of the department.The Travel Benefits Coordinator and Supervisor plays an important role in enhancing the morale of military members by planning recreational activities, outings and events. Keeping the military energized ensures they are mentally and physically ready to sustain the difficulties of military operations, and live healthy balanced lives.This is an exciting and rewarding opportunity that does not come along often!QUALIFICATIONS NEEDEDEducation, Certifications and LicensesCollege diploma or certificate in Tourism and Travel, Business Administration, Adult Training or a related fieldValid driver’s license (Province)Canadian citizenshipMust have a valid Canadian passportExperienceIn planning and administering travel arrangementsIn providing logistical support and customer serviceIn conducting training sessions and presentationsIn office administrationIn providing advice and guidanceIn conflict managementIn interpreting and applying policies, procedures, and regulationsIn creating and maintaining electronic filing systems and databasesAdditional Supervisor ExperienceIn planning services such as travel and office administrationIn personnel administrationCompetenciesClient focus, organizational knowledge, communication, innovation, teamwork and leadership.Additional Qualifications Prior to DeploymentCompletion of a health, dental and psychosocial assessmentSecurity screeningStandard First Aid with CPR/AED Level C, or willingness to obtain upon hireAbility to walk and lift, carry, pull/or push heavy itemsLANGUAGE REQUIREMENTSRecruiting for positions with multiple language requirements. English Essential Reading: FunctionalWriting: FunctionalOral: FunctionalCandidates meeting the Bilingual Essential requirement will be considered for all available positions (both English Essential and Bilingual Essential).JOB INFORMATIONPOSITION TYPECivilian deployment contracts are 6-month terms. Deployment start dates may take place within the next 2 years. Hours of work: Maximum 56 hours per week, which includes weekdays and weekends.BENEFITS Tax free allowance: Possibility of up to $1,756 per month in addition to your salary (allowance rates are based on mission/location/date). Home leave and travel allowance: Possibility of paid leave and travel allowance. Accommodations and meals: Provided for duration of deployment. Health benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage. Excursions: Possibility to explore and experience the local culture and environment through activities like excursions off base. LOCATION: Latvia.APPLICATION INFORMATION - IMPORTANTTO APPLY In order to be considered for deployment, please include the following in your application. Failure to include all items will result in your application being screened out of the competition.1) Resume – clearly show how you met each qualification.2) Cover Letter – explain why you want to deploy. This job opportunity expires at 11:59 PM EDT.IF SUCCESSFUL – SELECTION AND TRAINING COURSESuccessful candidates will be invited to participate in a multi-day training and selection course.Location: Halifax, Nova ScotiaDate: October 16, 2026 - October 25, 2026Compensation: Fully paid attendance, including travel, accommodations and mealsPurpose: You will learn more in-depth about the day-to-day expectations, technical work-related training, as well as a basic understanding of military practices and procedures. This will give you an opportunity to learn more about our organization as well as interact with like-minded people that may be deploying with you. Your completion of the training session will be valid for 2 years.LEARN MORELearn more about deployment support: questions before applying? Join us for a Question and Answer SessionJune 10, 2026 at 7:00 PM EDT English 11, 2026 at 7:00 PM EDT French webinar will provide an overview of the job positions with Deployment Support, living conditions while deployed, challenges of deploying, locations of deployment, perks of the job, and the application process. You will have a chance to hear from people that have deployed previously and what a rewarding experience it was.After the overview, there will be an opportunity to post questions to the CFMWS - PSP Deployment Support team.INCLUSION AND ACCOMMODATIONCFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Job Reference: CFMWS18010