Remote Patient Care Coordinator

Coordinate infusion and injection treatments remotely while delivering accurate, compassionate service through strong scheduling and communication skills. Support patients across multiple regions.

This Patient Care Specialist contract supports referrals, appointments, renewals, and follow-ups in the pharmaceutical sector. The mostly remote role requires organized administration, sensitive information handling, and contact center communication. You will work with patients, healthcare providers, pharmacies, clinics, and internal program teams.

Key Responsibilities:

• Coordinate referrals, appointments, renewals, rescheduling, and follow-ups
• Confirm treatments, deliveries, nurse availability, and requirements
• Maintain accurate documentation while protecting health information
• Manage calls, emails, queues, and clinic support activities
• Process no-shows, pharmacy follow-ups, and adverse event reports

Requirements:

• Customer service and administrative experience
• Detail-oriented, organized, and service-driven approach
• Comfort with high-volume communication and defined KPIs
• Ability to protect confidential, sensitive information
• Residence within reasonable distance of Mississauga, Ontario

Use scheduling, communication, and compassionate service skills to coordinate patient treatments in this mostly remote pharmaceutical contract.