Manager, Parking Business Services
$116.57k - $135.88k per yearCity of North Vancouver
The Corporation of the City of North Vancouver
Manager, Parking Business Services
Regular Full-time
- Leading the implementation of the City’s curbside access and parking program (CAPP), ensuring alignment with transportation policy and mobility goals; Providing mid and long range planning input and direction for curbside regulations, infrastructure needs, and future program enhancements;
- Overseeing parking operations, including residential and commercial permits, pay parking systems, accessible parking, loading zones, City parking lots, and the public EV charging network;
- Lead the management and operational oversight for the City’s off-street parking assets;
- Establishing and providing input into program priorities and technical standards for curbside design, signage, and regulation plans;
- Developing monitoring frameworks, performance metrics, and analytics to evaluate program effectiveness and support reporting to senior leadership and Council;
- Managing budgets, contracts, and vendor relationships for parking technology, equipment, and service delivery;
- Leading a team of unionized and exempt staff, providing coaching, performance management, and workload planning;
- Coordinating the work of consultants and contractors to deliver program objectives;
- Fostering a collaborative, accountable, and service‑oriented team culture;
- Liaising with internal departments, external partners, businesses, and community organizations, and supporting public engagement and communications activities.
Reporting to Senior Leadership, this position oversees the City’s parking management function and leads a team of unionized and exempt technical staff. The Manager provides day‑to‑day leadership, coaching, performance management, and workload planning to support the effective delivery of curbside and parking initiatives. The role also coordinates the work of consultants and contractors, develops annual work plans, and ensures high‑quality, service‑oriented execution across all curbside, parking, and EV charging programs.
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