Clinic Administration

Nat's Remedy's RX is looking for a full-time Clinic Administration (Medical Office Assistant) to join our team in Medicine Hat, Alberta.

Responsibilities

• Report to the Medical Clinic Manager, providing administrative support and coordinating daily operations for doctors, staff, visitors, and patients
• Manage scheduling, organize patient files, and address patient inquiries to ensure smooth clinic operations
• Welcome patients and visitors, answer inquiries, and schedule appointments while maintaining patient records and accounts using the Input Health EMR system
• Ensure appointments stay on schedule by notifying patients and physicians of arrivals and delays, optimizing provider time and treatment room utilization
• Comfort patients by addressing questions and managing anxieties, and maintain the reception area
• Manage financial tasks, including recording charges, updating accounts, and processing third-party claims
• Maintain confidentiality of all doctor, staff, and patient information, and complete accurate documentation under clinical supervision
• Oversee office inventory, order supplies, and arrange for equipment servicing or repairs
• Maintain room cleanliness, assist with patient exams, and perform general cleaning as needed
• Support the Medical Clinic Manager, Clinic Nurse, and Physician with various administrative tasks

Qualifications

• Preference for candidates with Medical Office experience or training, including Medical Office Administration education
• Proficiency with Accuro EMR and experience as a receptionist in a medical setting are strong assets
• Familiar with office procedures, telephone communications, electronic record-keeping, and medical terminology
• Strong organizational skills with the ability to establish priorities, work independently, and collaborate as part of a team
• Demonstrates accuracy, confidentiality, tact, discretion, and integrity in all tasks
• Innovative thinker with problem-solving skills, able to work under pressure and respond effectively to emergencies
• Passionate about healthcare excellence and committed to maintaining high standards
• Successful candidates must complete a Criminal Record Check due to the sensitive nature of the position

Schedule

• The regular shifts will be Monday through Thursday from 9:00 a.m. to 5:00 p.m.
• Please note that this full-time position is expected to transition from a Monday to Thursday schedule to Monday to Friday, with hours of 9:00 a.m. to 5:00 p.m., at the end of the summer.

Compensation & Benefits

• Comprehensive health and dental benefits
• Extended Health Care
• Store discount
• Opportunity for career growth and professional development support

Who We Are

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. While all responses are appreciated, only those being considered for interviews will be acknowledged.

While all responses are appreciated, only those being considered for interviews will be acknowledged.

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