Administrative Assistant

Who We Are

Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com

For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.

About The Role

Burson is looking for an organized, versatile, and proactive Administrative Assistant to oversee the day-to-day operations of the Ottawa office and provide key administrative and operational support to the team. This role also includes direct support to local leadership while contributing to employee experience and office culture.

This position plays a central role in ensuring the smooth operation of the office, welcoming clients, organizing internal events, coordinating administrative activities, and supporting teams across the business.

Burson is a global communications consultancy specializing in strategic communications and corporate affairs. We partner with leading organizations to help manage reputation, navigate complex issues, and support growth. We offer a collaborative, dynamic, and people-focused environment where excellence, teamwork, and professional development are at the core of our culture.

Responsibilities

• Office Management and Reception
• Oversee the daily operations of the Ottawa office
• Welcome clients and visitors
• Manage incoming and outgoing mail and deliveries
• Ensure conference rooms remain organized and fully functional
• Maintain internal office lists and directories (phone extensions, contacts, etc.)
• Coordination and Logistics
• Manage calendars and meeting room bookings
• Coordinate catering services and technical support for meetings
• Organize business travel arrangements
• Act as a liaison with other Burson offices across Canada

Events and Office Culture

• Plan and coordinate internal events and office activities
• Provide logistical support for client events
• Contribute to a positive employee experience and office culture
• Administrative, Financial, and Operational Support
• Provide administrative support to teams and consultants
• Support local leadership with scheduling, coordination, and administrative follow-up
• Assist with invoicing follow-up and basic accounting tasks
• Create, review, and format documents in line with Burson brand standards
• Manage filing systems and databases
• Onboarding and HR Support
• Coordinate onboarding and integration for new employees
• Serve as a point of contact for new hires in the office
• IT Support
• Provide basic IT support and coordinate with IT teams when needed

Professional Qualifications

• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated, detail-oriented, and proactive
• Ability to work collaboratively within a team
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Outlook
• Ability to work under tight deadlines
• Experience in customer service, office management, or administrative support is considered an asset
• Bilingualism in French and English is preferred
• University or college degree considered an asset

You Belong At Burson

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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