Senior Product Manager - Technical (Payments), Amazon Prime

Overview

Amazon Prime aims to become Earth’s most engaging, satisfying, and loved paid membership program. The Prime program delivers extraordinary value and convenience - including fast free shipping, unlimited access to Prime Video, Amazon Music Prime, Prime Gaming, and exclusive access to content and merchandise. Amazon Prime members are at the heart of Amazon’s tremendous growth. At the core of Prime’s success are products we are building to grow the customer base.

Role Summary

We are looking for a highly creative, results‑oriented Senior Product Manager – Technical for Prime Payments. The key day‑to‑day responsibility of this role includes managing roadmaps, priorities, and vision of Prime payment method expansion, unlocking member growth. This position will enjoy a high amount of autonomy and will act as a single‑threaded leader. You will get to define the charter (three‑year plan), and lead ideation, design, development, and ongoing management of Prime payments strategy. This role is inherently cross‑functional and requires you to closely work with engineering, project management, design, finance, legal, content optimization, and executive teams to enhance the Prime member experience. It will also involve working closely with country and regional operating teams to address growth opportunities and challenges worldwide.

Key Responsibilities

1. Deliver and execute on a three‑year vision for the global Prime payment charter.
2. Develop product and solution requirements, launch new experiences and use cases, and lead expansion to global locales.
3. Develop and socialize customer insights and market trends closely to anticipate challenges and opportunities.
4. Monitor and report on key performance indicators, surfacing key trends and insights early and providing data‑driven recommendations.

A Day in the Life

• Improve Prime members' paying experience.
• Act as a global payments leader, identifying opportunities across all Prime footprint countries worldwide.
• Partner closely with Prime (and external) Tech, UX, and other non‑tech teams to deliver effective payment solutions globally.
• Audit key metrics and draw insights to gain roadmap prioritization and drive alignment with senior leadership.

Basic Qualifications

• Bachelor’s degree
• 5+ years of product or program management, product marketing, business development or technology experience
• 5+ years of technical product or program management experience
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience representing and advocating for a variety of critical customers and stakeholders during executive‑level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Master’s degree
• Experience building complex software systems that have been successfully delivered to customers, or experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.