Senior Product Manager at Rivian

Join Rivian as a Senior Product Manager, driving growth in service operations through innovative product strategies. Enhance efficiency, scale, and customer experience in our service journey. This Senior Product Manager position is vital for developing and executing Rivian’s service business strategy. Collaborating with Service, Engineering, Finance, and Design, you will identify gaps in processes and systems while prioritizing foundational improvements. Your focus will be on building effective product capabilities that enhance operational efficiency and drive revenue growth over time. Key Responsibilities:

• Support development of product roadmap for service enhancements
• Gain insights into service operations and customer interactions
• Collaborate on prioritizing system improvements and integrations
• Convert business needs into actionable product requirements
• Manage product features from conception to completion

Requirements:

• 2-5 years of experience in product management or operations
• Strong cross-functional collaboration and analytical capabilities
• Familiarity with software, business operations, and performance metrics
• Bias for decisive action and prioritizing under ambiguity
• Excellent communication to unify technical and non-technical teams

Lead Rivian's service strategies and operational improvements as a key player in transforming our customer journey. #J-18808-Ljbffr