Customs Brokerage Supervisor

Mississauga, ON | On-Site

Job ID 10579

Company Description

Our client is a well-established global transportation and logistics organization recognized for delivering customized supply chain and freight forwarding solutions across international markets. With a strong operational presence and commitment to service excellence, the organization continues to be a trusted partner within the logistics and customs brokerage industry.

Compensation

Competitive compensation package in the range of $65,000–$75,000*, commensurate with experience.

* The stated compensation range reflects the full scope of the role as currently structured and is provided in accordance with pay transparency requirements. Offers are determined based on relevant experience, demonstrated skills, internal equity, and alignment with the role’s requirements. The upper end of the range is typically reserved for candidates who fully meet all requirements and qualifications outlined in this posting and the official job description.

The Opportunity

Our client is seeking a Customs Brokerage Supervisor to oversee Air and Courier Low Value shipment operations within a high-impact team. This is a hands-on leadership role suited for an individual who is comfortable balancing daily operational responsibilities with team oversight, compliance, and process coordination in a fast-paced customs brokerage environment.

A strong emphasis of the role is CARM-related experience, including onboarding, filing voluntary entries through the CARM portal, and coordinating with surety providers regarding CARM bond requirements.

Position Description

• Supervise and support day-to-day customs brokerage operations related to Air & Courier Low Value shipments
• Ensure timely and accurate customs clearance processing in compliance with CBSA regulations and internal procedures
• Provide leadership, guidance, and operational support to a team of customs professionals
• Manage CARM onboarding activities and support ongoing CARM compliance initiatives
• Prepare and/or oversee voluntary entries submitted through the CARM portal
  Coordinate with surety providers regarding customs bonds and related compliance matters
• Review customs documentation for completeness and accuracy
• Support operational process improvements and workflow efficiencies
• Act as a point of escalation for customs-related operational issues and shipment exceptions
• Maintain strong communication with internal departments, customers, carriers, and government agencies
• Performs other duties as required

Qualifications

• Minimum 5 years’ experience within customs brokerage or freight forwarding industry
• Prior supervisory or team lead experience preferred
• Strong working knowledge of CBSA regulations, customs clearance procedures, and low-value shipment processing
• Strong organizational skills with the ability to prioritize within a deadline-driven environment
• Excellent communication, leadership, and problem-solving abilities
• Detail-oriented with a strong focus on accuracy and compliance
• Ability to work effectively within a fast-paced operational environment
• Proficiency with Microsoft Office, especially in Excel

Education

Customs Certified Specialist (CCS) designation is an asset.

Additional Information

Date Posted: July 31, 2026

Job Type: On-Site, Permanent, Full-Time

Industries: Customs Brokerage

Job Categories: Logistics/Distribution/Warehousing

Manages Others: Yes

Required Travel: No

Relocation Assistance: No

Keywords: #LI-Onsite , #LI-SS1

Learn More About the Recruiter

Syeda Saher, SHRM-CP

Syeda brings a wealth of recruiting experience to the forefront, skillfully navigating the intricacies of talent acquisition across diverse industries and functions. Her unwavering commitment to excellence infuses a personal touch into every engagement, while identifying talent that not only fits the role but also seamlessly integrates into the cultural fabric, becoming an integral part of the organization’s success story.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
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Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs.  In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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