Server

The Annette Wine Bar , a renowned establishment located in the heart of Montreal's culinary scene and nominated for the Bib Michelin for the second consecutive year, wishes to expand its team of professionals. We are committed to providing an exceptional experience that highlights local products with remarkable culinary creativity. With a comprehensive wine list and refined local cuisine, we welcome our guests in a cozy and warm atmosphere. We are looking for a passionate server who can create a unique experience for our clientele by offering attentive and high-quality service.

Tasks and Responsibilities:

PREPARATION FOR SERVICE AND SETUP

- Arrange the dining room or their section according to reservations

- Set the tables and perform setup in the service areas

- Stay informed about menu changes, new items, and specials

- Ensure the cleanliness of the establishment

- Prepare the point of sale system

CUSTOMER SERVICE/ORDER TAKING AND SERVICE OF FOOD AND DRINKS

- Identify customer expectations and constraints to plan the service flow

- Greet customers, describe the menu, and suggest choices

- Converse with customers

- Take orders and relay them to kitchen and bar staff

- Pay particular attention to allergies and ensure they are well communicated to the kitchen and other team members

- Coordinate the timing of dish service

- Be attentive to customer needs during the meal

- Receive and address complaints and feedback

- Serve drinks, food, and wine or any other alcoholic beverages ordered

- Check on customer satisfaction

- Maintain and replenish tables during service as needed

- Clear and reset the table for the next customers

- Present the bill to customers and collect payments

- Thank and bid farewell to customers upon departure

WINE AND SPIRITS SERVICE

- Describe wines to customers

- Suggest food and wine pairings

- Take wine orders

- Perform a sensory evaluation of wines

- Serve wine to guests

Working Conditions

- Variable work schedule

- Work organization may vary according to the tourist season

- Work that may be performed under pressure

- A role that sometimes requires working evenings, weekends, or holidays

- A demanding role that requires standing for long hours

What We Offer

- Competitive tips

- Group insurance after 4 months of continuous service

- A pleasant and dynamic work environment

- Opportunities for advancement

- A delicious daily meal

- The opportunity to work with a renowned Chef: MARC-ANDRÉ JETTÉ

General Skills

- Customer service skills

- Teamwork skills

- Attention to detail

- Organizational skills

Education

- Professional studies diploma in restaurant service (DEP) is an asset

- Attestation of professional specialization in sommelier (ASP) is an asset

- Any other diploma related to the restaurant industry is an asset

General Skills

- Customer service skills

- Teamwork skills

- Attention to detail

- Organizational skills

Knowledge

- Knowledge of hospitality techniques

- Knowledge of the characteristics of various wines, beers, and menus

- Knowledge of food allergies

Language Skills:

Proficiency in French both spoken and written,

Proficiency in spoken English

- Use effective communication strategies or techniques

- Communicate professionally

- Skills for active listening

Qualities- Autonomy- Initiative- Versatility- Stress tolerance- Dynamism