Chief Operating Officer - Fiber Transportation Division
Government of Nunavut
Bevertec CST is proud to partner with the Government of Nunavut on the search for a Chief Operating Officer (COO) to lead its Fiber Transportation Division within the Department of Transportation and Infrastructure (TIN). This is a rare senior executive opportunity to shape the future of broadband and digital connectivity across Nunavut through the commercialization and operation of a transformative undersea fiber network.
About The Government Of Nunavut
Recognized as one of Canada’s Best Diversity Employers and Top Employers for Young People and Recent Graduates, the Government of Nunavut serves one of the country’s fastest‑growing and youngest populations. The Government is committed to a governance model that integrates Inuit societal values, promotes the use of Inuktut, supports a representative public service, and works collaboratively to strengthen Nunavut for future generations.
Employees enjoy competitive compensation, comprehensive medical and dental benefits, a defined benefit pension plan, relocation assistance, and ongoing professional development opportunities.
Department Overview – Transportation And Infrastructure (TIN)
The Department of Transportation and Infrastructure is responsible for developing, maintaining, and operating the systems that connect Nunavut’s communities and support government operations across a vast and remote geography. This includes transportation infrastructure, public facilities, procurement, and territory‑wide IT and telecommunications services.
Under TIN, the Information Management / Information Technology (IM/IT) Division delivers secure, reliable, and resilient technology services across government, encompassing data governance, cybersecurity, service management, and emerging technologies.
The Opportunity
Reporting to the Corporate Chief Information Officer (CCIO), the COO will lead the establishment and operation of the Fiber Commercialization Division. This role has full accountability for the delivery of high‑quality wholesale data services to major ISP clients and for the operational readiness of Nunavut’s undersea fiber cable infrastructure.
The Position Includes Two Direct Reports
- Director, Business & Operations – Internet Service Provider (ISP)
- Director, Business & Operations – Transportation
The COO is accountable for the stewardship of a minimum of $300M in GN telecommunications assets and may represent the Government of Nunavut in external forums related to cybersecurity, infrastructure resiliency, and telecommunications partnerships.
Key Responsibilities
- Establish and operationalize the Fiber Commercialization Division ahead of asset commissioning
- Lead procurement and proposal processes for technical services, vendors, and infrastructure
- Build and operate a lean, high‑performing wholesale carrier business
- Drive revenue growth, P&L performance, service reliability, customer satisfaction, and uptime
- Oversee network operations with a strong safety‑first culture and incident‑free execution
- Lead risk management practices protecting staff, customers, and the public
- Maintain strong relationships with ISPs, vendors, partners, communities, and stakeholders
- Ensure provisioning and service delivery across data centres, cable landing stations, and points of presence
- Support GN‑wide cybersecurity and infrastructure resiliency initiatives as required
Qualifications & Experience
Education
- Graduate degree in telecommunications, computer science, information technology, information management, business management, or a related field
- Equivalent combinations of education and experience will be considered
Experience
- Minimum 8 years in the telecommunications sector (planning, procurement, deployment, operations)
- Minimum 5 years in senior management with P&L accountability
- Minimum 5 years managing wholesale data carriers and/or ISP operations, including:
- Oversight of $5M+ annual revenue
- Mission‑critical network deployment and operations with near‑100% uptime
- Demonstrated change management experience
- Strong experience with ISP operations and business management systems
Core Competencies
- Executive leadership and team development
- Strong financial and operational management skills
- Exceptional communication, negotiation, and stakeholder engagement abilities
- Ability to translate complex technical concepts for non‑technical audiences
- Strategic thinking, judgment, and problem‑solving in complex environments
Additional Requirements & Assets
- Satisfactory criminal record check required
- Fluency in Inuktut, English, and/or French is an asset
- Knowledge of Inuit culture, Inuit Qaujimajatuqangit, and northern or cross‑cultural work environments is considered an asset
Important Employment Conditions
- This opportunity is open to all applicants
- Priority hiring applies to Nunavut Inuit enrolled under the Nunavut Agreement
- Government of Nunavut employees on probation must provide deputy head authorization
- Foreign education credentials must be assessed by a recognized Canadian institution
Vacancy posted 15 days ago
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