Business Operations Specialist (Business Operations Advisor)

Description

ABOUT US
Almost 1.3 million residents call York Region home making it one of the largest regions in Canada and the fastest growing with a population thats expected to grow to more than 2 million by 2051. Our geography which is comprised of about 1800 square kilometers over nine different municipalities is as beautiful interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER
Recognized by Forbes as one of Canadas Best Employers we offer a collaborative progressive workplace that takes pride in our organizational culture and is committed to living The 13 Factors of Psychological Health and Safety in the Workplace aligned with our vision to create strong caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipal Employees Retirement System (OMERS) defined benefit pension plan you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - Were committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential participate freely in society and live with respect dignity and freedom from discrimination. Our robust Inclusion Diversity Equity and Accessibility program continues to grow and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE
Reporting to the Program Manager Continuous Improvement Strategic Initiatives and Administration this position is responsible for providing a full range of activities related to departmental business planning initiatives continuous improvement initiatives and business continuity activities. Responsible for coordinating the development and monitoring of the annual departmental plan and contributing to the Strategic Plan process. Leading department quality initiatives that drive continuous improvement throughout the Department. Coordinates and supports the development and maintenance of business continuity plans; and provides analysis reports and recommendations to management.

WHAT YOULL BE DOING

• Supports the integration of continuous improvement practices across strategic planning annual departmental planning and business continuity planning processes ensuring alignment adaptability and resilience across departmental operations.
• Manages and coordinates various projects and initiatives including the development of detailed work plans.
• Designs develops and implements various initiatives ensuring alignment with strategic priorities and business planning considerations.
• Supports departmental readiness by coordinating business continuity plan updates identifying requirements staff training and testing exercises.
• Prepares analysis and reports on business continuity status risks and gaps for management review.
• Coordinates and supports the departments annual strategic planning processes collects and maintains relevant data analyzes and reports on results and recommends opportunities for improvement.
• Leads the coordination of the annual departmental and branch performance plans and quarterly performance reporting in collaboration with partners.
• Supports the development tracking and maintenance of key performance metrics to support performance management and decision making.
• Identifies business improvement opportunities across the Department in collaboration with internal partners ensuring alignment with strategic priorities and departmental objectives.
• Facilitates and leads various workshops etc. with partners to document and identify opportunities for improvement for processes policies guidelines resources and tools as required.
• Identifies manages and coordinates corporate and departmental process improvement projects and initiatives providing support to corporate committees as required.
• Prepares briefing notes background materials reports and presentations and develops options on a wide range of business planning and initiatives for submission to the Department/Branch Management team Commissioner or Senior Management Team as directed.

WHAT WERE LOOKING FOR

• Successful completion of a University Degree or approved equivalent combination of education and experience.
• Minimum five (5) years experience in program administration project management program planning change management strategies process design and business administration
• Ability to demonstrate the Regions core competencies.
• Advanced skills in MS Office and use of virtual platforms.
• Excellent interpersonal skills and ability to connect with a range of internal and external partners while focusing on fostering collaborative work relationships.
• Strong report writing research analytical and presentation skills and work to tight deadlines.

Required Experience:

IC