Archer Production Support Specialist - Windows, IIS, SQL, Ansible, Dynatrace
Astra North Infoteck Inc.
Archer Production Support Specialist - Windows, IIS, SQL, Ansible, Dynatrace
Toronto, ON - Hybrid (4 Days WFO)
Role Descriptions:
Position Summary
We are seeking an experienced Archer Production Support Specialist to provide comprehensive technical support for our Archer application in a production environment. This role combines hands-on application expertise with infrastructure management to ensure optimal system performance and rapid issue resolution.
Key Responsibilities
Application Support:
• Monitor and maintain Archer application health; troubleshoot and resolve production issues with minimal downtime
Deployment Management:
• Execute production deployments during off-business hours; coordinate with development teams on release schedules
Infrastructure Management:
• Support Windows Server environments and manage IIS configurations to ensure system stability
Database Administration:
• Optimize and maintain SQL databases; perform routine maintenance and performance tuning
Incident & Change Management:
• Follow ITIL best practices for incident response and change control; manage service tickets through resolution
Monitoring & Alerting:
• Utilize Dynatrace, Slack, Watchdog, and Stone Branch tools to proactively identify and respond to issues
Automation:
• Develop and maintain automation scripts using Shell scripting and Python to streamline operational tasks
Documentation:
• Maintain confluence documentation for procedures, runbooks, and system configurations
Required Qualifications
• Proven experience in production application support
• Strong Archer application knowledge (development, deployment, and issue resolution)
• Windows Server and IIS administration experience
• SQL database knowledge and experience
• Familiarity with monitoring tools (Dynatrace, Slack, Watchdog, Stone Branch)
• Scripting experience (Shell and Python)
• Working knowledge of ITIL processes (Incident and Change Management)
• Experience with Ansible, Helios, and Confluence tools
Work Schedule & Availability
• Office-based: 4 days per week on-site
• On-call Support: Available for production deployments and urgent issues outside standard business hours
- ...Role: Pega Application Support Analyst Unix SQL Dynatrace & ELK Toronto ON - Hybrid (4 Days WFO) 6-12 months Role Descriptions: Job... ...issues conflicts and risks. Responsible for ensuring the production and maintenance of high quality support documents and...SqlFull time
$81.6k - $115.2k per year
...KEY ACCOUNTABILITIES: Monitoring and supporting production data pipelines workflows and platform operations... ...Spark ~ Azure Data Platform (ADLS ADF Azure SQL) ~ Python / Pyspark ~ CI/CD and DevOps practices ~ Dynatrace ~ Stakeholder communication Who We Are...SqlFull timeWork from home- ...Description Great opportunity to join FNZs Production Support Team. The team is responsible for... ...issues management. The Technical Specialist role is a key role within the Production... ...products and frameworks: C#/ MVC WebAPI and SQL Server Javascript ReactJS jQuery....SuggestedFull timeLocal area
usd66.5k - usd96.5k per year
...quickly Working knowledge of Windows-based software (e.g., Excel,... ...database administration (e.g., SQL Server, Postgres) (Preferred)... ...Science Responsibilities Support clients in their use of Moody's Analytics Lending Solutions products, helping them add value to their...WindowsFull timeInternship$65k - $72k per year
...impact at scale, we’d love to hear from you. As a Customer Support Specialist at Pigment, you will play a critical role in delivering an exceptional... ...You'll partner closely with customers to troubleshoot complex product issues, provide expert guidance, and empower them to get the...SuggestedFull time- Job Description Enter Job Description here Job Responsibilities Enter Job Responsibilities here Qualifications Enter Job Qualifications here Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things...
- Production Support Specialist (Client Connectivity & Payments) 12-Month Contract Hybrid (Toronto) Are you a production support professional who thrives... ...systems. Hands-on experience with: Unix/Linux SQL Log analysis Monitoring and observability tools (Splunk...SqlContract work
- ...financial systems run flawlessly? We are looking for a Mainframe Production Support Specialist to lead incident investigation, drive rapid service... ...(e.g., mid-day starts) to align with critical maintenance windows. Qualifications What You’ll Need to Succeed The Must...SqlWindowsImmediate startShift work
$80k - $130k per year
Mainframe Production Support Analyst Position Description We are Canada's largest independent... ...Linux advance System Administration. • SQL-MI DB Experience • Basic network... ...Problem management) • good knowledge on Dynatrace monitoring tool (Alert Configuration & Log...SqlWork at officeShift workWeekend work2 days per week$69.7k - $98.4k per year
...KEY ACCOUNTABILITIES: Monitoring and supporting production data pipelines workflows and platform operations... ...Spark ~ Azure Data Platform (ADLS ADF Azure SQL) ~ Python / Pyspark ~ CI/CD and DevOps practices ~ Dynatrace ~ Stakeholder communication Who We Are...SqlFull timeWork from home$57k - $102k per year
...matter experts through mentoring and on the job coaching What will your typical day look like? As a member of the Archer (GRCE) production support team, your typical day will involve monitoring and managing production incidents, triaging issues, and ensuring timely...Permanent employmentFlexible hours- Enter here Job Responsibilities Enter Job Responsibilities here Qualifications Enter Job Qualifications here Education
$45k - $55k per year
...powerful software transforms how firms optimize productivity, minimize risk and drive growth by... ...encounter issues as they use our software. Product Analysts receive tickets and analyse... ...challenging issues rather than handling simple support requests You want to engage in a...Full timeSeasonal workNight shift- ...Job Title: Production Support Analyst (Unix/Linux, SQL, Control-M, ITRS Geneos, Capital Markets) Technical Skills • Strong hands-on experience with Unix/Linux environments • Experience with ITRS Geneos Monitoring (or equivalent enterprise monitoring tools)...SqlPermanent employment
- ...Role: Technical Support Representative Location: Fully Remote (Canada... ...cross-functionally across Product, Sales, and Ops Innovation:... ...customer-focused Technical Support Specialist to provide frontline customer... ...with OAuth, API monitoring, SQL, scripting, middleware,...SqlFull timeRemote work
- ...bank? Graduate training, ongoing support, opportunities at leading global... ...mthree Academy: How to discuss production support activity at a high level including... ...in Solaris Unix / Linux / Windows environments, basic scripting, Sybase SQL Exposure to e-commerce trading...SqlWindowsPermanent employmentRelocationFlexible hours
$101k - $169k per year
...Enough about us, let’s talk about you ~6+ years of experience in Archer technology implementations (non Cyber/IT Risk preferred) ~... ...recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable...Permanent employmentFlexible hours- ...families by offering competitive benefits to support their physical, emotional, and financial... ...the IP Services Technology Operations Specialist II is to act as the technical subject... ...external suppliers/providers, architecture, product engineering, product management, and...Full timeFlexible hours
- ...individuals to join us! What We Do: Our team provides high-quality window cleaning, gutter cleaning, and power washing services to... ...skills, learn sales techniques, and grow as a leader in a fun, supportive work environment. What We’re Looking For: * Access to a reliable...Full timeSummer work
- ...take on a growing number of clients. Our hard-working and motivated team works on many different homes for a variety of clients doing window cleaning, gutter cleaning, and power washing services. Everyone on our team also learns how to perform some sales roles on the job site...WindowsFull timeSummer work
- ...well? This season, as our client base expands, so does our team. We're seeking diligent, driven individuals to join our crew handling window cleaning, gutter cleaning, and power washing for a diverse clientele. Team members also gain on-the-job sales experience. Through this...Full timeSummer work
$115.6k - $163.2k per year
...details for this role. Job Description: The Senior Manager Product Owner role requires in-depth e xperience in building... ...GCP and other SaaS Services. ~ Partner with management to support the delivery of a product vision and create and maintain a product...Full timeWork from home$33.7 - $36.1 per hour
...RQ11330 - Application Support Specialist - Junior 1 Year Contract (283 Business Days) Possible Extension (... ...Velocity Middleware Monitoring tools e.g. ITCAM Dynatrace Cloud technology including OpenShift Kubernetes and Ansible. Experience with ITIL Incident Management...Contract work$70k - $85k per year
...Technician Specialist (IT Support and Automation Specialist) - Full Time Toronto, ON The Canadian... ..., configure, upgrade and support Windows, macOS and mobile devices, including endpoint... ...365, Azure AD, Apple devices, Adobe products and common business applications. Experience...WindowsFull timeSummer workWork at officeAfternoon shiftEarly shift- ...are tomorrow. Further information on our business, products, and services can be found at We are looking for a SQL Server Report Developer to join our Toronto team.... ...critical project deadlines. Provide second-level support to internal staff members and clients as required....SqlFull timeWork at officeWorldwideFlexible hours
$55k - $65k per year
...harness AI as a catalyst for creativity productivity and thoughtful decision-making. By integrating... ...will be part of the Technology & Support Services department working on the Employee... ...) Experience working with and/or using Windows based systems Apple OSX operating system...WindowsLong term contractFull timeWork at officeRemote workFlexible hoursAfternoon shift- ...investment bank? Join mthree as a Production Support Analyst and fast-track your career by working... ...such as ITRS Geneos , CTRL-M , and Windows environments Working knowledge of... ...supporting MQ, SOLACE, Oracle, and Microsoft SQL Server Strong communication skills...WindowsLong term contractPermanent employmentWorldwideShift work
- ...responsible for the administration, support, monitoring, maintenance,... ...Development, UAT/PAT, and Production environments. The role includes... ...Production Engineering · Windows Servers · UiPath... ...Monitoring & Observability Tools (Dynatrace, Splunk, AppDynamics, Grafana...Windows
- ...Technical Production Support Lead Web Applications & SRE Toronto ON - Hybrid (4 Days WFO)... ...integrity Knowledge of SRE tools like Dynatrace Elk and PagerDuty Troubleshoot... ...related to: Web Application deployed on Windows and Linux () Integrations (REST/...WindowsPermanent employmentFull time
- ..., and enjoys being the go-to person for making tech just work. If that’s you, we want to meet you. The Role As our Tech Support Specialist, you’ll keep both our clients and team running smoothly. You’ll handle device setup, account provisioning, light troubleshooting...Hourly payContract workLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Archer Production Support Specialist - Windows, IIS, SQL, Ansible, Dynatrace. Be the first to apply!
- systems support specialist Toronto, ON
- computer network support specialist Toronto, ON
- behaviour support specialist Toronto, ON
- network support specialist Toronto, ON
- technical support advisor Toronto, ON
- operations support specialist Toronto, ON
- IT support specialist Toronto, ON
- claims support specialist Toronto, ON
- sales operations support specialist Toronto, ON
- sales support specialist Toronto, ON