Marketing Technology Account Manager

Marketing technology and client relationships define this account-focused role at NRT, supporting customers through product delivery and ongoing communication.Reporting to the Vice President of Marketing Technology Solutions, the Marketing Tech Solutions Partner manages customer initiatives and assigned accounts. You will translate contract deliverables into product delivery plans, coordinate implementations, and support adoption, retention, satisfaction, and revenue growth. The role serves multi-geographical customers through meetings, presentations, teleconferences, phone, and Internet communication.Key Responsibilities:
Review operator documentation with Sales and verify contract deliverablesTranslate deliverables into product delivery plans for client installationsSchedule resources, allocations, and responsibilities for product deliveryOwn assigned client relationships, adoption, retention, and satisfactionTrack outstanding issues and engage appropriate internal departmentsRequirements:
Experience in account management, relationship management, or client-facing workSuccessful software or systems project implementation experienceAbility to manage multiple accounts and projects simultaneouslyExcellent communication, presentation, and interpersonal skillsAbility to travel and proficiency with Microsoft OfficeApply customer focus, project management, communication, and relationship-building skills to NRT’s marketing technology solutions.
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