Service Manager

At Flynn, it's not just a job, it's a career

The Service Manager leads both office and field teams to deliver high-quality services. This role focuses on building client relationships, managing operations, and driving business growth. 

Responsibilities

Team Leadership & Client Development 

• Lead and mentor a team of office staff and field employees, ensuring alignment with company goals and service standards.


• Build strong relationships with existing clients and actively pursue new business opportunities.


• Represent the company at industry events, trade shows, and networking functions.


• Collaborate with the Superintendent to manage the workload, sales targets, and scheduling.


• Support initiatives that enhance employee engagement, recognition, and retention.


• Promote Flynn’s culture by modeling core values such as integrity, teamwork, and safety excellence.

Operations & Project Oversight 

• Review and approve quotes and tenders for roofing maintenance, repairs, and upgrades.


• Oversee the preparation of roof reports, including photos and pricing.


• Manage invoicing, accounts receivable, and overall workflow using Flynn’s custom app.


• Monitor department financials and budgets, ensuring profitability and efficiency.


• Collaborate with the Superintendent to manage and update project schedules and oversee safety audits.


• Make strategic decisions on staffing, equipment, and fleet expansion.

Requirements

• 5 -7 years of progressive experience in the construction industry, ideally with exposure to service roofing, facility management or building envelope management.


• Proven leadership and supervisory experience, with a strong ability to delegate, plan, and manage teams effectively.


• Demonstrate the ability to build and maintain strong client and team relationships, with a focus on service excellence and long-term growth.


• Entrepreneurial mindset with a proactive approach to business development and client satisfaction. 


• Exceptional communication, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.


• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with hands-on experience using industry specific tools such as Bluebeam and AutoCAD.

What we Offer

• Competitive wages and benefits


• Structured bonus plan


• RRSP matching plan


• Great environment where our motto is “Flynn Family Winning Together”!


• On-going career development courses and programs through our in-house Flynn University

$85,000 - $100,000 a year

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.

This posting is for an existing vacancy within the organization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.