C360 - Business Ops/Analyst

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

MS Sales business operations team, oversees Microsoft's revenue reporting process, collaborating with source data partners, business users to address data or functional issues. They are responsible for overseeing the entire end-to-end process of revenue publishing, pinpointing and resolving data and code issues in collaboration with the technical team. The business operations team not only manages reporting but also engages in functional and code testing of new features, play a crucial role in educating external users, addressing their queries, and ensuring a clear understanding of the processes. The team conducts thorough data analysis to guarantee the precision and efficiency of reporting procedures. 

Job description:

• Write, test and schedule audits for data validations reports using SQL Stored Procedures, Views and Functions
• Collecting and analyzing large and complex data sets
• Validating data to ensure accuracy and completeness
• Conducting ad-hoc analysis, solving data discrepancies, and generating actionable business insights.
• Ability to work on Level 2 Service Requests from business users
• Willing to extend support on production issues during non-business hours
• Understand data lineage, data quality and relationships
• Monitor data extract, transform and load jobs and respond to any job failures 
• Development support for platforms and applications assigned
• Document knowledge base articles for Tier-1 and Tier-2 
• Dedicate 20%-30% of time for Development efforts – Automation of operational activities, data quality checks, application feature development, develop tabular models, bug fixes and reporting
• Perform data engineering related activities e.g. developing and enhancing tools/solutions/processes based on data analysis and/or new customer requirements
• Work with client and team members for performance improvement and suggestions
• Awareness on azure skills

Qualifications & Experience

Required skill set:

• Intermediate to expert level experience in Microsoft SQL Server - Writing Complex Queries; Debug existing Stored procedure; DB Performance improvement; Developing quality audits
• Intermediate level experience in PowerBI and Excel (VBA, Lookups, pivots, etc.)
• Working knowledge on Azure stack – Synapse, Spark/Python, SQL Azure, Azure Data Factory (ADF) - Ability to quickly ramp up on Azure
• Experience working on project management tools like Azure DevOps (ADO), JIRA, etc.
• Good analytical and problem solving skills
• Excellent communication skills and ability to work with customer stakeholders and cross-functional teams by effectively understanding the business requirements

Preferred skills: 

• Ability to work in agile environment, deal with ambiguity and critical thinking to achieve the expected results within SLAs
• Having a systematic and logical approach to problem-solving
• Prior experience in Microsoft landscape or Corporate finance space is preferred
• Willing to learn new technologies 

The base compensation range for this role in the posted location is: $120k to $145k

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States.  

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.