Building Operator

Who We Are

For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We’re proud to be recognized as one of Canada’s Most Admired Corporate Cultures, Canada’s Greenest Employers, Canada’s Best Diversity Employers, and a Greater Toronto Top Employer.

At RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every day.

RESPONSIBILITIES:

• Respond to tenant service requests in timely manner.


• Liaise with tenants and contractors to maintain relationships.


• Engage with third party contractors and obtain quotes in compliance with procurement practices and annual budget preparation.


• Conduct daily property checks ensuring the property is maintained in a first-class manner.


• Assist with best practices reporting requirements and compiling documentation in support of BOMA Best building certifications.


• Overseeing preventative maintenance and repairs and maintenance of HVAC systems.


• Maintain preventative maintenance program, equipment inventory logs and tenant work orders through Building Engines operations platform.


• Ensure fire life safety systems are operating efficiently.


• Identify and rectify any general maintenance issues including painting, housekeeping items such as sweeping, litter pick up, shoveling and pressure washing to maintain curb appeal of the properties. 


• System monitoring of mechanical equipment, including building automation systems.


• Coordinate contractor access and ensure all deficiencies are rectified.


• Communicate with manager on building inefficiencies. 


• Liaise with internal and external contacts for prompt and professional investigation and resolution to concerns.


• Assist with seasonal building requirements.


• Basic plumbing, lighting, electrical, elevating devices, roofing, carpentry and miscellaneous repairs on site or overseeing of such unscheduled repairs as necessary.


• Communicate and execute work procedures as set out by management.


• Assist the Operations Manager with overseeing capital projects and energy management initiatives.


• Remain current and up to date with new industry practices, legislative changes and new technologies with a focus on sustainability and energy efficiency.


• Participate in on-call rotation and be available to work after-hours, weekends for any site emergencies and/or unscheduled work.


• Travel between properties as required.


• Other assigned duties as required.

QUALIFICATIONS:

• 2-5 years’ experience + previous relevant work experience, or related post-secondary diploma or certificate.


• 4th or 5th Class Power Engineering Certification (or working towards it)


• Responsible and self-motivated team player who has the ability to allocate their time effectively, manage tight deadlines and the ability to work under pressure


• Ability to adapt to new processes and procedures


• Maintenance experience in a retail / commercial property environment an asset


• Proven knowledge of HVAC systems, plumbing, electrical, emergency systems and fire and life safety


• Execute all work in a safe and professional manner and in compliance with Occupational Health and Safety Legislation guidelines and other applicable regulations


• Familiarity with safe work practices and construction standards


• Ability to prioritize and schedule all work to meet deadlines


• Has an aptitude for technology use and applications


• Ability to work with minimal supervision


• Access to reliable transportation for frequent travel between properties.

Why join RioCan?

We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards program is designed to help you thrive in every aspect of your life: physically, emotionally, financially, and socially. Here’s what we offer:

An Extensive Health and Benefits Program that includes health and dental benefits starting on day one, healthcare and wellness/lifestyle spending accounts, access to an employee family and assistance program, virtual healthcare services, and other resources to support your overall well-being.

A Comprehensive Retirement Program to help prepare you for your future. This includes matching employee contributions in a retirement savings plan, pension plan,

and an employee unit purchase plan.

Work/Life Balance that prioritizes you. Enjoy flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.

Professional Growth and Development opportunities to advance your skills and grow your career through our continuing education reimbursement, mentorship and leadership development programs, on-demand online learning, and cross-functional training opportunities.

Additional Perks and Benefits that include paid time off, parental leave top-up, employee discounts, referral and recognition programs, and year-round opportunities to connect through community initiatives, committees, and social events.

If you share RioCan’s values and a passion for real estate, we want to hear from you.

We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.

You can visit us at and follow us on LinkedIn to learn more about who we are and what a career at RioCan can look like for you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.