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Account Executive

$60k - $90k per year
Full-time

Uniserve Communications Corporation

Uniserve Communications Corporation is a leading Canadian IT and technology services company with over 30 years of experience helping businesses stay ahead with secure, reliable, and future-ready IT solutions. Headquartered in Vancouver with operations across Western Canada and now expanding services into Ontario, Uniserve provides a full range of managed IT services, cybersecurity, cloud solutions, connectivity and data-centre capabilities to business and enterprise customers nationwide.
We are growing our Ontario presence and seeking a motivated Account Executive to drive sales growth while being committed to intentionally understand the needs of our Client Partners to provide & support solutions that power their security and success.
Key Deliverables
  • New revenue from new customers
  • Qualified and active sales pipeline
  • New customer acquisitions (logos)
  • Successful handoff to onboarding
  • Accurate and complete proposals
Core Responsibilities
New Relationship Development
  • Identify target prospects within defined Ideal Customer Profile
  • Conduct outbound outreach (calls, email, networking)
  • Build relationships with decision-makers
  • Maintain an active pipeline of new opportunities
  • Track all prospect activity in CRM
Opportunity Qualification
  • Assess prospect fit based on services, size, and needs
  • Confirm budget, authority, need, and timeline
  • Identify technical and operational requirements
  • Disqualify low-probability or poor-fit opportunities
  • Document qualification details in CRM
Solution Coordination
  • Work with T3 SMEs and engineering for technical input
  • Define scope of services required
  • Ensure proposed solution aligns with customer needs
  • Validate feasibility with Operations
  • Adjust solution based on feedback
Proposal Creation & Presentation
  • Prepare proposals aligned with pricing and margin targets
  • Ensure accuracy of scope, pricing, and terms
  • Present proposals to prospects
  • Handle objections and refine proposals as needed
  • Maintain version control and documentation
Deal Closure & Contract Execution
  • Negotiate terms and pricing within guidelines
  • Obtain internal approvals when required
  • Finalize contracts with customers
  • Ensure all documentation is complete and signed
  • Transition deals to onboarding
Onboarding Handoff & Coordination
  • Provide complete information to onboarding
  • Ensure customer expectations are clearly defined
  • Participate in kickoff meetings as needed
  • Confirm onboarding begins smoothly
  • Address early-stage customer issues
KPIs / Performance Measures
  • Sales target achievement (%)
  • Regional revenue growth
  • New logo adds
  • Pipeline value vs. target
  • Close rate
  • Onboarding success rate
Required Skills & Experience
  • B2B sales experience (technology, MSP, or services preferred)
  • Strong prospecting and new business generation skills
  • Effective qualification and discovery capabilities
  • Full sales-cycle management experience
  • Ability to coordinate with technical teams
  • Strong communication and negotiation skills
  • Familiarity with CRM systems
  • Must provide proof of eligibility to work in Canada; no sponsorship or relocation provided
Compensation : CA$60,000 – CA$90,000 per year + commission
Job Type/Location
  • Full-time, Permanent based in Waterloo, Ontario
  • Hybrid work model (combining Office, remote and client site visits)
Language: English (required)
Licence/Certification: Class G Licence (required)
Benefits
  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Vision care
  • On-site parking
  • Commission and performance incentives
  • Professional development opportunities
  • Mileage reimbursement

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