Guest Service Representative at Metcalfe Hotel
Gray Collection
Elevate guest experiences with the Metcalfe Hotel, a part of the Gray Collection in Ottawa. As a Guest Service Representative, you'll manage reservations and ensure a smooth check-in/out process while offering personalized service. In this role, you'll report directly to the Front Desk Manager, embracing the hotel's commitment to luxury and hospitality. Responsibilities include promoting hotel facilities, managing payments, handling guest requests, and assisting with bookings. Effective communication with all hotel departments is essential to maintain a seamless guest experience while adhering to health and safety standards. Key Responsibilities:
- Welcome and check-in/out room reservations
- Personalize guest experiences during interactions
- Promote hotel amenities to enhance guest stays
- Manage record-keeping for daily transactions
- Collaborate effectively with all hotel departments
- Computer literacy, Opera/Opera Cloud experience preferred
- Guest-focused personality and strong communication skills
- Availability for various shifts, including weekends
- Ability to work under pressure and multi-task
- Post-secondary education in hospitality is an asset
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Guest Service Representative at Metcalfe Hotel in Ottawa, ON vacancy
- ...Job Responsibility: The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers... ...and served en cocotte. The Room Service Attendant is an integral part of the hospitality... ...team, providing invaluable support to guests through delivering full meal service...SuggestedFull timeCasual workImmediate startShift work
- Join the Metcalfe Hotel as a Houseman, enhancing guest experiences through cleanliness and service. You'll maintain public areas, manage supplies, and assist the Front Desk team effectively. Reporting to the Executive Housekeeper, you will play a vital role in ensuring the...SuggestedFlexible hours
- ...including washrooms, elevators, the lobby, and guest corridors. Responsibilities include... ...corridors, stairwell, and exterior of the hotel. Cleaning of the staff lunchroom, locker... ...supplies. Attention to details. Guest service oriented. Team player and enthusiastic...SuggestedFlexible hoursWeekend work
$23.19 per hour
...day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized... ...of special rates when you stay with Germain Hotels and travel the country. Again and again! A work...SuggestedHourly payFull timeGermain Hôtels
Ottawa, ON14 days ago- ...the walls of our offices and hotels. Our company culture is built... ...100 hotels in our portfolio, representing 18 internationally recognized... ...simple- to deliver outstanding guest experiences and superior returns... ...promptly; promotes hotel services, facilities and outlets; provides...SuggestedFull timeLocal areaShift work
Innvest
Ottawa, ONmore than 2 months ago $26.08 per hour
...the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Guest Services Agent. What is in it for you: Wonderful company culture - our colleagues are at the heart of all that...Part timeWorldwideShift workNight shiftWeekend workAfternoon shiftAccorhotel
Ottawa, ONmore than 2 months ago$19 - $27 per hour
...committed to the continuous learning and growth of our teams. As a Guest Service Team Leader, you are responsible for creating a world-class... ...& Referral bonus program incentives This posting represents an existing vacancy on our team. If you’re passionate about hospitality...Full timeFlexible hoursShift workJoey Restaurant Group
Ottawa, ONmore than 2 months ago$19 - $20 per hour
...candidate a check or instructions to deposit funds in a bank account in connection with the interview or hiring process. National Service Solutions is an equal opportunity employer. Applicants requiring accommodation throughout the hiring process should communicate their...Hourly payPermanent employmentFull timePart timeSbp Careers
Ottawa, ONmore than 2 months ago- ...chance to break the mold, stand out, and make your mark? At Silver Hotel Group, we believe small gestures go a long, long way. We're... ...Marriott Ottawa Kanata has an existing part-time vacancy for a Guest Service Agent (Saturdays and Sundays are required). The Guest Service...Daily paidPart timeLocal areaWork from homeFlexible hoursShift workWeekend work
$19 per hour
...smart and diverse colleagues across 57 countries, delivering services in over 200 countries. What else does NTT DATA Offer?... ...opportunities Position Overview: The Inbound Customer Service Representative supports customers of a telecom provider by handling inquiries...Long term contractTemporary work$18 - $20.5 per hour
...At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment! Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision...Hourly payFull timeMoney Mart
Ottawa, ONmore than 2 months ago- ...The Opportunity: BluMetric is looking for a full-time Field Service Representative responsible for the installation and commissioning of water & wastewater treatment systems along with maintenance and repair of all ancillary equipment used in the operation of water & wastewater...Full time
Blumetric Environmental Inc.
Ottawa, ONa month ago - ...experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for... ...Career with us... Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!...Full timeWork at officeLocal areaAfternoon shift
Farmboy Inc
Ottawa, ONmore than 2 months ago $19 - $27 per hour
...committed to the continuous learning and growth of our teams. As a Guest Service Team Leader, you are responsible for creating a world-class... ...& Referral bonus program incentives This posting represents an existing vacancy on our team. If you’re passionate about hospitality...Flexible hoursShift work- ...Summary The Customer Service Representative at 1170 Heron Rd Ottawa works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally. Customer service and computerized cash register proficiency...Immediate startShift workWeekend work
$55k - $70k per year
...BLACK & MCDONALD Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction,... ...for the NOR region. The primary goal of the Service Account Representative is to ensure client satisfaction, contract delivery and secure...Full timeContract workWork at office$17 per hour
Our client, a Top 5 Bank in Canada is looking to hire a Bilingual Customer Service Representative for an initial 7 months contract with a possibility of extension/conversion. This role is hybrid, 2 days per week in office in Ottawa. Responsibilities Include: Addressing...Contract workWork at office2 days per week$18 - $25 per hour
...committed to the continuous learning and growth of our teams. The Guest Service Team is responsible for the delivery of the guest experience.... ...& Referral bonus program incentives This posting represents an existing vacancy on our team. If you’re passionate about hospitality...Flexible hours- ...rewards package during the hiring process. Vacancy Status: This is a existing position Scope of Position: The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and...Part timeFlexible hours3 days per week
Alterna Savings
Ottawa, ONa month ago $47.78k - $62.2k per year
...Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth. As a Financial Services Representative: As our Financial Services Representative, you will be joining a team of highly engaged financial service...Full timeWork at officeLocal areaFlexible hoursAfternoon shiftMeridian Credit Union
Ottawa, ONmore than 2 months ago$45k - $90k per year
...Requisition Number : 236246 Job Description Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is...Full timeLocal areaShift workWeekend workDay shift$18.9 - $23.63 per hour
...Requisition Number : 236754 Job Description Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and facility services products such as...Full timeLocal areaShift workDay shiftusd69k - usd92k per year
...Field Service Representative based in Manitoba/Northern Ontario who will service, repair, and install Stryker acute care and treatment products at customer sites. The role involves troubleshooting equipment issues, conducting maintenance, performing installations, and providing...$69k - $92k per year
...Work Flexibility: Field-based Service Area: Manitoba/Northern Ontario Shift: Monday – Friday, varying hours dependent upon customer needs Summary: The Field Service Representative conducts analysis of product implementations, modifications and enhancements to...Full timeLocal areaMonday to fridayShift work$18.9 - $23.63 per hour
...Requisition Number: 236818 Job Description Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and facility services products such as floor...Full timeTemporary workLocal areaShift workDay shift$50.49k per year
...Le français suit Join Our Team as a Customer Service Representative! Job Type :Permanent Full-Time Expected Compensation: $50490 per year Excellent Benefits Role: Existing Position / Current Vacancy Are you ready to make a difference in the telecommunications...Permanent employmentFull timeMonday to friday1 day per week$900 - $1400 per week
...Job Description Job Description RPM @ Home is a growing Canadian home services company with 8 offices nationwide. We specialize in attic insulation and attic mold treatment, helping homeowners improve the comfort, safety and energy efficiency of their homes....Weekly payWork at officeThe RPM Groups
Ottawa, ON2 days ago$24.5 - $28 per hour
...accordance with the company's mission and its values. # The Customer Representative is responsible for supporting customers and processing orders... ...your manager. Qualifications # Experience in customer service # College diploma (DEC) or certificate of studies in a...Permanent employmentFull timeMonday to fridayDay shiftSmith-Induspac Ottawa
Ottawa, ON3 days ago$70k - $120k per year
...That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their facility services needs by offering industry-leading products and hands-on help with the...Full timeLocal areaShift workDay shift$250 - $350 per unit
...We are hiring outgoing and motivated Field Lead Generation Representatives to support our attic insulation sales team. This role is focused... ...targets Qualifications Previous experience in customer service, promotions, or direct sales is an asset Strong...Full timeFor contractors
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Representative at Metcalfe Hotel. Be the first to apply!
Related searches
- guest service agent Ottawa, ON
- hotel concierge Ottawa, ON
- guest service ambassador Ottawa, ON
- hotel groups and events manager Ottawa, ON
- night hotel Ottawa, ON
- resort hotel Ottawa, ON
- hotel housekeeping Ottawa, ON
- hotel reviewer Ottawa, ON
- hotel housekeeping no experience Ottawa, ON
- hotel front desk Ottawa, ON