Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Service Leader / Shift Leader - JOEY Lansdowne

$19 - $27 per hour

JOEY Restaurants

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams. 
As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.
As a Service Leader, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team of 50-100 individuals, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience. 

Requirements 
Proven ability to make decisions and empower others. You are a natural leader. 
A passion for hospitality and creating world-class experiences 
A desire to learn and grow through personal and career development 
An entrepreneurial mindset. You see things from a new perspective

Core Values
You value honesty and humility. You have integrity and do what you say.
You approach life with fearless determination and a sense of fun.
You are creative, risk-taking, visionary and cutting edge. You choose to lead.
You contribute to a strong culture and are committed to the team.
You are passionate about quality and professionalism.
You believe in unleashing the potential in others.

Wage Range
$19 - $27 / hour
This compensation is inclusive of the anticipated restaurant tip portion.

Benefits
This role is eligible for participation in our tip program, allowing you to boost your income.
Competitive base compensation opportunity
Flexible scheduling to accommodate your personal and family needs
Ongoing mentorship to support personal and professional goals
Fun, Team-driven and inclusive community
Dynamic, fast-paced, and agile work environment
World-class Culinary and Service training
Compete through culinary and bar challenges
Meal discounts
Fitness membership discounts
Recruiting & Referral bonus program incentives

This posting represents an existing vacancy on our team. If you’re passionate about hospitality and development, apply today. 
Our applicant tracking system uses AI-enabled tools to help sort applications based on job-related criteria, but members of our hiring team personally review all applications and make all hiring decisions. 
JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.
JOEY Restaurants provides reasonable accommodations upon request to those applicants and employees who need them.

Vacancy posted 21 hours ago
Similar jobs that could be interesting for youBased on the Guest Service Leader / Shift Leader - JOEY Lansdowne in Ottawa, ON vacancy
  • $19 - $27 per hour

     ...to the continuous learning and growth of our teams.  As a Guest Service Team Leader, you are responsible for creating a world-class guest experience...  ...guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism... 
    Suggested
    Flexible hours
    Shift work

    JOEY Restaurants

    Ottawa, ON
    more than 2 months ago
  • $17.95 per hour

     ...our teams. As a server, you anticipate guest needs, exude genuine warmth and care, and...  ...occasion.  Requirements 1-3+ years customer service experience (If you have the potential and...  ...and make all hiring decisions. JOEY Restaurants is an Equal Employment Opportunity... 
    Suggested
    Flexible hours

    JOEY Restaurants

    Ottawa, ON
    21 hours ago
  • $50k - $100k per year

     ...learning and growth of our teams. As a Service Leader, you will directly contribute to the...  ...to detail with integrity to elevate the guest experience Open to supporting new restaurant...  ...and make all hiring decisions. JOEY Restaurants is an Equal Employment Opportunity... 
    Suggested
    Flexible hours

    JOEY Restaurants

    Ottawa, ON
    21 hours ago
  •  ...Thank-you for your interest in working with JOEY Restaurants. Your journey starts here. This is about...  ...of our teams. Front of House Positions: Guest Service Team Server Liaisons Servers & Bartenders Shift Managers Restaurant Managers Accelerated Leadership... 
    Suggested
    Shift work

    JOEY Restaurants

    Ottawa, ON
    21 hours ago
  • $18 - $23 per hour

     ...delivering world-class culinary experiences to our guests with genuine warmth and care. You operate...  ...environment World-class Culinary and Service training Compete through culinary and...  ...and make all hiring decisions.  JOEY Restaurants is an Equal Employment Opportunity... 
    Suggested
    Flexible hours

    JOEY Restaurants

    Ottawa, ON
    more than 2 months ago
  •  ...POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change...  ...and secure bank at beginning and end of shift. Cash-guests' checks, process all payment...  ...standards; anticipate and address guests’ service needs; assist individuals with... 
    Permanent employment
    Full time
    Shift work

    Marriott

    Ottawa, ON
    8 hours ago
  • $50k - $65k per year

     ...experiences for our teams and guests. We play to win, have fun, and...  ...grow and learn. As a Culinary Leader, you will directly impact the success...  .... ~ Discounted partner shift meals. ~10% discount for self...  ...all food/drink when visiting any JOEY location. ~ Referral bonus... 
    Local area
    Flexible hours
    Shift work

    LOCAL Public Eatery

    Ottawa, ON
    more than 2 months ago
  • $48k - $85k per year

     ...committed to the continuous learning and growth of our teams. The JOEY Accelerated Leadership Program is a three-month fast-tracked...  ...with the JOEY Restaurant Business and Community. As a Culinary Leader, you will directly contribute to the overall success of a multi-million... 
    Flexible hours

    JOEY Restaurants

    Ottawa, ON
    more than 2 months ago
  • $17.95 per hour

     ...heat in a kitchen environment. Key responsibilities: Food Service Preparation - Set up and stock stations with all necessary ingredients...  ...of how food preparation relates to delivering an exceptional Guest Experience Proven problem solving and quick-thinking skills in... 
    Hourly pay
    Internship
    Seasonal work
    Flexible hours
    Afternoon shift

    Cineplex Entertainment LP

    Ottawa, ON
    21 hours ago
  •  ...Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experience Maintaining a high guest satisfaction rate in all service aspects by consistently monitoring the guest’s... 
    Internship
    Flexible hours
    Night shift
    Afternoon shift

    Cineplex Entertainment LP

    Ottawa, ON
    21 hours ago
  • $18 - $25 per hour

     ...an Iconic Hospitality experience for our guests.  Requirements  A passion for hospitality...  ...environment World-class Culinary and Service training Compete through culinary and bar...  ...and make all hiring decisions.  JOEY Restaurants is an Equal Employment Opportunity... 
    Flexible hours

    JOEY Restaurants

    Ottawa, ON
    21 hours ago
  • $48k - $85k per year

     ...committed to the continuous learning and growth of our teams. The JOEY Accelerated Leadership Program is a three-month fast-tracked...  ...with the JOEY Restaurant Business and Community.  As a Culinary Leader, you will directly contribute to the overall success of a multi-million... 
    Flexible hours

    JOEY Restaurants

    Ottawa, ON
    21 hours ago
  • $26.08 per hour

     ...hotel in Ottawa is looking to fill a role of Guest Services Agent. What is in it for you:...  ...holidays Available to work overnight shift, when required Follow all safety policies...  ...Accor? We are far more than a worldwide leader. We welcome you as you are and you can find... 
    Permanent employment
    Part time
    Worldwide
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    FAIRMONT

    Ottawa, ON
    a month ago
  • $17.95 per hour

     ...and innovative manner. Featuring licensed lounges, luxurious reserved seats, and great food, Cineplex VIP Cinemas offers guests an exceptional service experience in an adults-only environment. Our well-stocked bar offers cocktails, martinis, beer and wine selections. Our diverse... 
    Contract work
    Internship
    Seasonal work
    Flexible hours
    Afternoon shift

    Cineplex Entertainment LP

    Ottawa, ON
    21 hours ago
  •  ...Suites Ottawa Kanata has an existing part-time vacancy for a Guest Service Agent (Saturdays and Sundays are required). The Guest Service...  ...rates; Balance and prepare individual paperwork for closing of shift with hotel standards; Work closely and maintain proper... 
    Daily paid
    Part time
    Local area
    Flexible hours
    Shift work
    Weekend work

    Silver Hotel Group

    Ottawa, ON
    5 days ago
  • $21 - $23 per hour

     ...need. The growth you deserve. At LOCAL Public Eatery, we are all about creating unexpectedly memorable experiences for our teams and guests. We play to win, have fun, and never take ourselves too seriously. Through flexible schedules, we have the freedom to work and live... 
    Local area
    Flexible hours

    LOCAL Public Eatery

    Ottawa, ON
    more than 2 months ago
  •  ...Opportunity Are you passionate about making a difference in the lives of older adults through compassionate care and exceptional service? As a Guest Attendant at Chartwell, you’ll provide personal care, assistance, and support to our residents, helping them live comfortably,... 
    Flexible hours

    Chartwell Retirement Residences

    Ottawa, ON
    21 hours ago
  • $95k - $110k per year

     ...Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line. Join us as a Field Supervisor-Existing Installations (Service Leader) Your main responsibilities Service Leader – EI (Existing Installations) The Service Leader manages the district’s EI activities... 
    Daily paid
    Contract work

    Schindler

    Ottawa, ON
    22 days ago
  •  ...Responsibility: YOUR ROLE As the full-time Sales Leader, you support the Store Leadership...  ...out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily...  ...accountable to rocking AEO's service standards, especially on the Salesfloor... 
    Full time
    Seasonal work
    Flexible hours
    Shift work

    American Eagle Outfitters

    Ottawa, ON
    5 days ago
  • $46.91 per hour

     ...professionals, every employee plays a role in delivering essential services that support communities across Canada.  Whether you're...  ...believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting... 
    Hourly pay
    Long term contract
    Temporary work
    Apprenticeship
    Start today
    Local area
    Immediate start
    Monday to friday
    Afternoon shift

    Waste Management

    Ottawa, ON
    21 hours ago
  • $35.31 per hour

     ...employee plays a role in delivering essential services that support communities across Canada....  ...built, not found. In fact, many of our leaders began their careers in frontline and technical...  .... Grow with WM.  Pay Range: $35.31 Shift: First, 6am to 2:30pm What is the value... 
    Hourly pay
    Ongoing contract
    Long term contract
    Temporary work
    Shift work
    Day shift

    Waste Management

    Ottawa, ON
    21 hours ago
  • $24.5 per hour

     ...Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada,...  ...direction at assigned client site(s) on assigned shift(s); acts to ensure that post orders are followed,... 
    Hourly pay
    Remote work
    Shift work
    Day shift

    Securitas Canada

    Ottawa, ON
    21 hours ago
  •  ...You’re a strategic marketing leader who knows how to turn a campaign...  ..., loyalty, creative, customer service, and analytics all need to...  ...or automations need to pause, shift, suppress, or get out of the way...  ...analysts, creatives, and senior leaders to get campaigns out the door... 
    Full time
    Casual work
    Live In
    Work at office
    Remote work
    Flexible hours
    Shift work

    AlgaeCal

    Ottawa, ON
    15 days ago
  •  ...for a customer‑focused, detail‑driven Food Service Worker to join our corporate dining team....  ...you’ll be the first point of contact for guests, ensuring smooth transactions, friendly...  ...methods. Balance Cash and reconcile end‑of‑shift totals with precision. Provide... 
    Hourly pay
    Monday to friday
    Shift work
    Day shift

    Aramark

    Ottawa, ON
    15 hours ago
  •  ...stunning Ottawa studio provides a luxurious, creative sanctuary for guests to rediscover and celebrate themselves. Our continuous growth is...  ...celebrates your success. Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of... 
    Full time
    Weekend work
    Afternoon shift

    Nuovo Photography

    Ottawa, ON
    more than 2 months ago
  • $19.63 per hour

     ...Assign tasks/machines to cell Operators, reporting staff shortages or excesses to Supervisor Communicate production status during Shift Handovers to ensure continuity and stable quality outputs across shifts Train, coach, support, and monitor performance of team members... 
    Hourly pay
    Permanent employment
    Full time
    Casual work
    Immediate start
    Monday to friday
    Shift work
    Night shift

    Ottawa Mould Craft Limited

    Ottawa, ON
    2 days ago
  • $21.25 per hour

    Customer Experience Team Leader Canadian Tire Kanata (Store 457) Ottawa, Ontario Employment...  ...an environment where great customer service is part of everything we do. This isn't...  ...passion for customer service to every shift. Help create an inviting, energetic atmosphere... 
    Hourly pay
    Full time
    Local area
    Shift work
    Weekend work
    Afternoon shift

    Canadian Tire Kanata (Store 457)

    Ottawa, ON
    2 days ago
  •  ...Retiree Benefits business in Canada. The leader will partner closely with internal stakeholders...  ..., underwriting, sales, and client service to deliver integrated solutions, strong execution...  .... ~ Proven experience leading leaders across administration, underwriting, sales... 
    Full time
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week
    1 day per week

    Marsh McLennan

    Ottawa, ON
    5 days ago
  • $120k - $170k per year

     ...commissioning, and operational readiness. This role requires an exceptional leader who can navigate complexity, drive collaboration, and ensure...  ...benefits for you and your dependents (including paramedical services)  Health spending account, to top up expenses not covered in... 
    Full time
    Contract work
    For contractors
    Flexible hours

    Turner & Townsend

    Ottawa, ON
    21 hours ago
  •  ...YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO...  ...and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention... 
    Part time
    Seasonal work
    Flexible hours
    Weekend work
    Afternoon shift
    Early shift

    American Eagle Outfitters

    Ottawa, ON
    21 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Leader / Shift Leader - JOEY Lansdowne. Be the first to apply!