Bilingual Administration & Co-Pay Assistant/Assistant(e) Administratif(ve) et de Co-Paiements - Bilingue - 6-Month Contract (Open)

Cencora seeks a bilingual administrative and co-pay assistant for a 6-month remote contract in Quebec to support patient and provider assistance programs. The role involves processing co-pay requests, managing administrative tasks, and collaborating with internal teams to ensure accurate payment processing and program performance metrics.

Responsibilities

• Process co-pay requests from patients, pharmacies, and providers for payment assistance programs
• Perform general administrative duties including mail management, document entry, and filing system maintenance
• Collaborate with program managers to track and achieve co-pay related key performance indicators
• Verify accuracy of reports, identify discrepancies, and communicate corrections to relevant staff
• Coordinate with accounting and third-party payment administrators to ensure timely and accurate payment processing

Requirements

• Fluency in English and French, both written and verbal
• Experience with administrative tasks and document management systems
• Familiarity with co-pay or patient assistance program processes
• Strong organizational and multi-tasking abilities
• Proficiency with computer systems and data entry