Quality Lead Software & System Design

Location: Toronto, Ontario, Canada (Hybrid).

The Quality Lead contributes to enhancing the maturity level within their domain, in alignment with the operating model established by the entity or country. They help promote a culture of quality and empower operational teams to take responsibility for managing quality on a daily basis. The Quality Lead plays a transversal leadership and coordination role, providing support, guidance, and development for the relevant stakeholders. They may be involved in any of the following three disciplines: Engineering Quality Lead, Industry & Supply Chain Quality Lead, Services Quality Lead.

Key Accountabilities

• Support the Discipline Process Owner(s) to ensure that processes and procedures are implemented in a uniform manner, that tools are reliable and that employees are trained to the required level of competence.
• Support the Discipline Process Owner(s) to ensure that the discipline is organized such that it is able to meet its Quality commitments, and provides problem‑solving support where necessary.
• Support the Discipline Process Owner(s) to ensure the proper implementation of the procedures and policy set up to verify discipline‑specific processes and integrate them into bids, projects and products.
• Collect and consolidate any questions raised about the profession by Quality Assurance Managers and Customers, and address these issues in a transverse manner.
• Be responsible to ensure that the discipline transformation plan addresses key Quality issues, and that it effectively delivers the expected results.
• Identify trends and alert on relative structural problems: application of procedures, maturity of the organization (consolidated view), correlation with other sources of information.
• Be responsible to ensure that critical action plans are implemented in a timely manner, assess their efficiency, issue an alert in the event of any discrepancy, analyze root causes and make sure that corrective measures are included in performance plans and capitalize on feedback from the teams concerned.
• Be responsible to ensure that the Customer's concerns and expectations are understood and effectively managed.

Key Requirements

• 10 years Engineering/Quality Assurance experience in Railway Industry or comparable experience in another industry.
• 5+ years experience in Root Cause Analysis, Corrective Action Implementation, Failure Investigation and reporting.
• 5+ years experience as a Quality Assurance Manager (QAM).
• B.S in Software/Electrical/Mechanical Engineering or equivalent.
• Process Improvement Training or background (Six Sigma, DMAIC, etc.).
• Good working knowledge of:
  • CENELEC standards
  • Quality Management Systems
  • Project lifecycle and deployment
  • Product lifecycle
  • ISO9001, ISO 27001

Preferred Qualifications

• Six Sigma Black or Green Belt.
• Lead Auditor Qualification in ISO 9001 and ISO 27001.
• Communication and training skills.

Compensation

Total Compensation Range (Base Salary + Annual Incentive plan): $104,840 - $134,623.

Benefits

• Health, Dental and Vision plans – 100% of premiums are company‑paid.
• Retirement Savings Plan with a company contribution and a match, and without vesting period.
• Company paid holidays – 3 weeks of vacation, holiday closure, personal emergency leave days and sick days.
• Maternity/Parental/Adoption top‑up pay.
• Annual Incentive plan.
• Company provided Life Insurance, STD and Employee Assistance Plan.

Equal Opportunity Employer

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and worldview. It is our commitment to create an inclusive environment – we are proud to be an equal opportunity employer.

This posting relates to an existing vacancy.