Junior Salesforce Administrator

Job Responsibility: 7shifts is an all-in-one team management software platform designed for the restaurant industry. We're used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together. As the Junior Salesforce Admin at 7shifts, you will play a crucial role in maintaining and optimizing our Salesforce environment. Reporting into the Sr. Manager, Revenue Operations you'll leverage your expertise to build insightful reports, manage data efficiently, and support cross-functional initiatives. Your innovative problem-solving skills, proficiency with data management tools, and exceptional organizational abilities will drive success and enhance our operations. You will collaborate with teams, facilitate training, and ensure seamless integration of business systems, contributing to the overall efficiency and effectiveness of our revenue operations. We're building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. What you'll do: Provide end user support and troubleshoot issues for timely resolution, maintaining smooth operations Build reports, dashboards, page layouts, fields, and manage user roles to improve Salesforce efficiency Optimize RevOps and Revenue Team processes for data hygiene and integrity, ensuring accurate and reliable data Support Salesforce platform and collaborate on projects for continuous system improvements Facilitate training, create documentation, and support new processes to boost user engagement and satisfaction Integrate business systems and data into Salesforce for seamless operations Prioritize and execute tasks efficiently in a dynamic work environment What you bring: 2+ years of recent Salesforce Admin experience working in Sales Cloud, ideally with or working towards Salesforce certifications A proven ability to build insightful reports and dashboards, turning data into actionable insights Demonstrated skill in using data management tools like Data Loader, ensuring efficient and accurate data handling Innovative thinker with a history of supporting initiatives across cross-functional teams, driving success through collaboration Proficient with Excel and GSuite, leveraging these tools to enhance productivity and streamline processes Exceptional organizational skills, ensuring projects are managed efficiently and effectively It'd be even cooler if you had: Experience with tools such as Jira to manage work and communicate progress Experience with Revenue Team SaaS Tools (E.G. Intercom, Outreach.io, Mixmax, Zendesk, Chili Piper) Experience with Salesforce admin tools like LeanData and Cloudingo Our commitment to our team members: Opportunity: It's an exciting time to work at 7shifts—our product is evolving and our team is scaling quickly. Scale like this offers many unique learning opportunities in a short period of time, accelerating the professional growth of our team members Challenge: We're tackling real problems for restaurant owners and we're just getting started. Working at 7shifts means playing a key role in solving those problems and elevating an entire industry Culture: There's a reason we're one of the best workplaces in North America! We value integrity, adaptability and collaboration in an environment that moves quickly to drive incredible impact Equity: Equity in a Series C, VC-backed SaaS company—enabling every team member to be an owner of their future success! Health and Wellness: Competitive health benefits right from the start, lifestyle spending accounts, access to corporate discounts, and a parental leave program that supports caregivers during an important time in their lives Flexibility: Our team is intentional around how and where we work—whether that's remotely, in person at our Toronto and Saskatoon offices, or a mix of both. Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it. Oh, and a '90 Day Shift' program that supports our team members in exploring the world Support: We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official! Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more We thank you for your interest in joining the 7shifts team! Our privacy policy can be found here.