Healthcare Security Supervisor

We’re Hiring a Healthcare Security Supervisor

Commissionaires South Saskatchewan

Location: Moose Jaw, SK, Canada

Schedule: Monday - Friday - Day Shift

Pay Rate: $24.60 - $26.60/hour

Employment Type: Permanent/Full-Time Equivalent

Your next leadership role in healthcare security starts here.

Commissionaires South Saskatchewan is hiring a Healthcare Security Supervisor to lead a team of officers working inside hospitals alongside nurses, physicians, and clinical teams. This is not a traditional security supervisor role. You will be responsible for the performance, development, and operational readiness of a team embedded in a healthcare environment where decisions directly affect patient safety, staff wellbeing, and how a hospital functions under pressure.

Whether you are an experienced security leader looking for a more meaningful role, or a professional from policing, healthcare, or emergency services ready to lead and mentor the next generation, this role meets you where you are.

What You Will Actually Do

Team Leadership and Development

• Lead, mentor, and develop a team of Healthcare Security Officers
• Coordinate daily shift operations, assignments, and coverage
• Conduct performance reviews and support officer development
• Identify training needs and coordinate with the Training Manager
• Familiarize and orient new officers to the work environment and processes
• Model professional standards and clinical collaboration for the team

Clinical Coordination and Liaison

• Serve as primary liaison between Commissionaires and hospital leadership
• Coordinate with clinical team leads to manage facility zone coverage and response priorities
• Develop and maintain partnerships with clinical teams through continuous collaboration
• Work with SHA to review and implement coroner recommendations when applicable

Documentation, Reporting, and Quality

• Review and approve incident reports, patient activity logs, and daily activity reports submitted by officers
• Ensure documentation meets clinical, legal, and organizational standards
• Submit supervisor-level reports to Commissionaires and SHA leadership as required
• Identify trends in incidents, near-misses, and operational gaps

Patient Safety

• Oversee one-to-one patient watch assignments and ensure proper coverage
• Monitor patient census accuracy across the team
• Ensure officers are properly supporting Safe Walk and Safe Drive programs
• Assign and oversee officer presence for special duty assignments

Emergency Department and Behavioural Response

• Respond to Code White and emergency assistance calls
• De-escalate situations involving individuals who are aggressive, distressed, or in behavioural crisis
• Support the safe management of patients in behavioural crisis, including approved physical intervention when clinically directed
• Provide back-up assistance to police, protective services, and other first responders
• Lead on-site response during complex or elevated incidents

Facility Security

• Patrol hospital grounds and buildings to deter theft, vandalism, and unauthorized access
• Monitor security cameras and observe for suspicious activity
• Secure entrances, offices, restricted areas, and lock-up areas
• Ensure safety of hospital and outlying buildings
• Manage key control procedures and lock/unlock schedules
• Monitor and manage parking regulations and access control
• Conduct daily and pre-landing inspections of heliport

Incident Response and Site Safety

• Respond to all emergencies across the facility
• Intervene and hold individuals in accordance with lawful authority and organizational policy
• Remove, document, and catalogue contraband and dangerous weapons
• Direct individuals to leave hospital property when required, and escort as necessary
• Report incidents to police, agency, and/or department as required
• Call emergency codes and support the hospital Emergency Preparedness Plan

Hospital Operations Support

• Assist with morgue intake and release procedures
• Complete maintenance requisitions
• Issue parking passes, tickets, lockers, and keys
• Monitor fire systems and inspect fire equipment
• Manage lost and found property and maintain documentation

What you need to know before you apply

This role carries everything the officer role carries, plus the responsibility of leading others through it. You will encounter individuals experiencing mental health emergencies, substance use, and medical distress. You will witness things that are difficult. You will be expected to act, lead your team through it, and make sure they are okay afterward.

You will be the connection point between Commissionaires and the hospital. Clinical staff will look to you as the person who ensures our team delivers. Your officers will look to you as the person who has their back.

If that is what you are looking for, keep reading.

A Career Pathway at Commissionaires

Your career in public safety and healthcare starts here. Where it goes is up to you.

Tier 1 — Healthcare Security Officer (Entry)

Learn the environment. Patient watch, frontline hospital security, and foundational training in de-escalation, patient interaction, and healthcare operations.

Tier 2 — Healthcare Security Officer (Lead)

Lead on the floor. Take ownership of high-risk patient watch assignments, manage complex behavioural incidents, and mentor junior officers.

Tier 3 — Healthcare Security Supervisor (This Role)

Lead the team. Develop officers through active mentorship, coordinate with clinical team leads to manage facility zone coverage and response priorities, and serve as primary liaison between Commissionaires and hospital leadership.

Beyond the Post

The experience, training, and clinical exposure you gain here are recognized across public safety and healthcare.

• Protective Services (Health Authority, Corrections, Campus Security)
• Policing (Municipal, RCMP, First Nations)
• Emergency Services (Paramedicine, Fire Services)
• Healthcare (Nursing, Mental Health, Addictions Support)
• Security Management (Senior Operations, Training Instructors, Contract Management)

Some officers choose to stay and build their career with Commissionaires. Some use this experience to move into other fields. Both paths carry equal value, because the work you do here matters on its own.

Training Provided

Due to the hands-on nature of this role, Commissionaires will provide training in:

• Handcuffing and defensive tactics
• Crisis intervention and de-escalation techniques
• Safe patient intervention and physical response
• Patient watch procedures and clinical documentation standards
• Excited delirium, positional asphyxiation, cerebral hypoxia, and prone handcuffing awareness
• Hospital emergency response protocols
• Medication handling and morgue procedures
• Supervisor-specific training in team leadership, clinical coordination, and quality assurance

Work Environment

Hospital and Emergency Department settings across Saskatchewan

• Direct interaction with individuals experiencing mental health crises, substance use, and medical emergencies
• Exposure to behavioural crisis situations and emotionally charged environments
• Physically demanding role requiring standing, walking, rapid response, and physical intervention throughout shift
• Candidates must be physically capable of responding to emergencies at pace and sustaining activity over a full shift

Why Commissionaires

Commissionaires is Canada's only national not-for-profit security organization. Our social mandate is to provide meaningful employment and support to veterans of the Canadian Armed Forces, the Royal Canadian Mounted Police, their families, and all others who wish to contribute to the security and well-being of Canadians.

Our officers are mentored by professionals with backgrounds in policing, military service, emergency response, and public safety. The people who lead here have done the work. They know what it takes, and they are invested in helping you develop.

This is not a staffing agency. This is where you start building something, or where you come to mentor those who have chosen to walk a similar path.

Requirements

Qualifications

Required

• Minimum five years of experience in a supervisory role
• Valid Saskatchewan Security Guard Licence (or valid licence from any Canadian province or territory)
• Ability to provide a recent clean Criminal Record Check & Vulnerable Sector Scan
• Ability to pass a physical abilities test
• Demonstrated aptitude for extensive report writing and reviewing of team reports
• Proven ability to lead a team efficiently in a fast-paced environment

Preferred

• Experience in the security and/or healthcare industries
• Education in criminal justice, law enforcement, health sciences, or related fields
• Experience mentoring, coaching, or training staff
• Interest in long-term career development within healthcare security or security management

Benefits

• Health Care
• Dental
• Vision
• On-the-Job Training
• Growth Opportunities