Electronics Technician Supervisor

Position Description & Qualifications

The Airfield Electronic Services Supervisor will be responsible for the overall supervision of AES Technicians and the maintenance of Aeronautical Telecommunications Systems the ICAO Annex 10, Aeronautical Telecommunications Manual to support existing airfield electronic equipment (navigational aids) optimizations, modifications and managing/executing the Life Cycle processes. The successful candidate will work closely with OEM engineering teams, the client’s operations, and our maintenance and service delivery teams in the execution of life cycle projects.

Duties include:

• Responsible for all aspects of maintenance including preventative, corrective and installation actions while ensuring they are carried out in accordance with current industry and regulatory standards.
• Responsible to ensure that all maintenance records are accurate and up to date.
• Establish and adhere to equipment preventative maintenance schedules.
• Be accountable for DND Government Furnished Equipment inventory associated with AES and control of all Serco MJ inventory operations.
• Responsible for the timely provision of quality replacement components of equipment.
• Manage a test equipment calibration program.
• Supervise AES technicians on operational issues and coordinate work assignments for daily operations.
• Responsible for scheduling development training of AES technicians.
• Prepare Personal Development Reports on each subordinate technician.
• Responsible for accurate Labour Distribution Record submissions for AES technicians.
• Participate and ensure that all various management roles to support OH&S, QA, ASMS and CSR are maintained.
• Responsible to ensure that all the OH&S policies and initiatives are observed at each work site.
• Coordination AES operations between all applicable operational agencies.
• Ensure all maintenance operations comply with Serco Quality Management System procedures.
• Any other tasking assigned by the Program Director.

Desirable experience:

• Minimum of 10 years’ experience supervising/managing navigational systems associated with air traffic management (required)
• Project management of electronic systems (desired)
• Purchasing quotes, approvals, contracts etc. with suppliers and vendors (desired)
• Managing Multi-stakeholder relationships (desired)
• Inventory or Bill of Materials controls (desired)

Knowledge, Skills & Abilities:

• Must be conversant and current with all ATM regulatory requirements
• Must have a High School Diploma or GED
• Must be able to obtain a Level I security clearance
• Strong technical skills with the ability to work at the field level
• Electronic technologist diploma or higher education desired
• Competent computer skills with intermediate proficiency MS Office 2013 (Office 365) suite of programs, including MS Project is desired
• Experience with ISO 2015 Standard Quality Management Audit process or experience as an Auditor is desired
• Strong team player with high standard in interpersonal, communication and supervisory skills
• Ability to make sound analytical decisions and manage multiple projects simultaneously
• Team player who enjoys learning and contributing to team goals

Serco Canada Inc. is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values, Serco Canada is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Serco Canada will provide accommodation for applicants in all aspects of the hiring process. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

Company Overview

Serco Canada Inc. strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves the Canadian Federal and Provincial governments and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple provinces, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

To review all Serco benefits please visit:

Serco complies with all applicable federal, provincial, and local leave laws This is a Canada-based role and this position is for an existing vacancy, unless stated otherwise in the job description. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ***email_hidden***.