front desk hotel clerk
$15.5 - $16.5 per hourFull-time
Travelodge by Wyndham Regina
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Additional information
Personal suitability
- Client focus
- Dependability
- Excellent oral communication
- Excellent written communication
- Reliability
- Team player
- Resourcefulness
Vacancy posted 2 days ago
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